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    Alienware 15 R3 Ram and SSD Question!

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by Denis T. de Santana, Mar 31, 2017.

  1. Denis T. de Santana

    Denis T. de Santana Newbie

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    Hi Guys,

    So I recently bought an Alienware 15 R3 specs:
    CPU i7 7700 HQ 7th generation, GPU Nvidia 1070 GTX, Ram 8GB 2400 MHz, 1tb HDD, OS Windows 10.

    I am trying to upgrade the Ram and SSD by myself so I bought a SAMSUNG EVO 960 250GB for OS boot, and
    the Vengeance® Series 16GB (2x8GB) DDR4 SODIMM 2666MHz CL18 Memory Kit (CMSX16GX4M2A2666C18).

    I installed it and all the tests says that both components are working perfectly.

    However I couldn't change the frequency on the BIOS and my memory RAM is running on 2400 MHz, is there anyway to make it working on 2667 MHz? I contacted DELL support, they say that motherboard supports 2667 MHz but I have to install the ram recommended by them, so they don't give me support.

    The SSD when I installed and turn on the PC, I download the driver and installed normally I could see the SSD on windows but I couldn't configure as a boot. So I clone the SSD and I just delete the information on the HDD and it boot on the SSD, but now the driver NVME driver is no longer installed and I just Can't install it. the message is that the driver is not connected and even the samsung magician don't recognize my SSD. and DELL support says the same they don't help me on that. I heard is always better to re-install the OS on the SSD so I did a USB bootable driver but when I try to install it direct on the SSD the system doesn't recognize the SSD just the HDD.Hope you gusy can help. please
     
  2. tilleroftheearth

    tilleroftheearth Wisdom listens quietly...

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    Do a clean install - but make sure that the SSD is the only drive installed in the system (you can add your drive later after Windows is fully setup).

    How did you create your Windows installer? I recommend Rufus and a USB stick (16GB or more... you can download the required drivers and install them before you even need to connect to the 'net)..

    See:
    https://rufus.akeo.ie/
     
  3. Denis T. de Santana

    Denis T. de Santana Newbie

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    thanks for your answer! I will be doing it now and i let you know. :)