Are these Seagate Portable drives bad?

I have 2 new seagate portable USB drives.

One is a 2 TB Backup Plus which I have formatted and started using.

The problem is, once it is connected and there is any data activity like if I am copying files to or from it, my wireless Logitech G602 mouse starts lagging to a point where it is not usable until the drive has finished copying. Additionally, sometimes I hear the chime sound in Windows as if the drive was connected then reconnected.

Second problem is with my Seagate 4TB Portable FastHDD which is supposed to be two 2TB Drives set in RAID 0 mode so it shows as a 4TB drive. the problem with this is I have set it as my torrents download drive, so when downloading torrents, the torrent client would sudenly state data I/O error and all torrents would stop as if the drive was disconnected, if I then start them all manually again, the transfers start but give it a few minutes and the same thing happens again.

Even if I copy large amounts of data to the drive, it would fail somewhere in the middle stating the drive doesn't exist.

Are these Seagate drives so sucky? is there anything I can do to fix it like do they have their own formatting tool maybe me formatting them in Windows wasn't a good idea? or shall I take them back for warranty repair?

 

Someone on the Anandtech Forums told me my mouse lag is normal because USB 3.0 interferes with 2.4GHz. signals........hmmm

 

Just ran a drive test from the Seagate Dashboard and it shows Drive fail Great! the drive only worked for 1 week before it fails!

Note to self: "Never buy anything from Seagate"

 

Ferris23, if your drive isn't actually failed, it is likely a power save compatibility issue between the Seagate drive and the laptop USB hub power save that causes disconnects.

WD drives have the same problem.

Seagate has an app to set Power Save options on their drive, so does WD:

Seagate download for Dashboard, and Seagate article on setting power save to Never.
Dashboard Support | Seagate
FreeAgent GoFlex - Seagate Dashboard Utilities - Adjust Drive Sleep Interval
http://www.seagate.com/support/external-hard-drives/network-storage/seagate-central/

If your drive is ok, then that should stop the disconnect issues.

WD support page to download their app for controlling power save on their drives:
https://wdc.custhelp.com/app/answers/detail/search/1/a_id/9588/c/130/p/228,195,465
https://wdc.custhelp.com/ci/fattach...TM5MTUzL3NpZC9YT2xCcm5ibQ==/filename/U1U2.zip

You can also set Windows Power Save option in Device Manager for all your Hubs:







There is also a Windows Power down timeout for drives, in each Power Plan. That shouldn't disconnect in the middle of a transfer, but you might want to turn it off just in case.



The apps above set to Never power save should stop APM as well, but if not you can disable idle head parking by using quiethdd and setting APM/AAM to 255/255 and use the systray app installed and set Disable APM.

https://sites.google.com/site/quiethdd/

That helps when getting lag in games sourced from HDD's, APM parks then spins down drives causing lag when in-game resources try to load.

 

Also try a different cable. I had some USB 3.0 lost connection issues when connected to a short USB M-F cable which I had bought (ebay from China) to make the port on the back of the computer more accessible. The problems went away when I connected direct to the computer (ie the short cable which claimed to be USB 3.0 evidently wasn't).

John

 

Right, lemme play more with it and see

 

Well, not that this helps you, but it sure makes me feel better like I'm not going insane!!! BUT, my Logitech G602 mouse also lags like crazy when I am actively using my WD My Passport Slim USB 3.0 External HDD.... so, it seems that is "normal"? Although I will have to seek a solution, but it seems your Seagate drive is fine and this is a more widespread problem!

 

I actually have both an G602 and WD MyPassport external HDD as well. However, I've never experienced this issue yet. I should note however, that my Logitech receiver is connected on the right side of my laptop, while the hdd is connected on the left side. Perhaps distance helps?

 

Ferris, is there any particular reason you started this thread in a sub forum about SSD's and flash storage?


Sent from my iPad using Tapatalk

 

yeah when I connected the HDD to the left USB port and the mouse receiver to the right USB port the lag went away.

I took the 4TB external Seagate FastHDD and it will probably be replaced under warranty!

Not gonna trust this drive anymore since it died in less than 10 days. Ill get it back and sell it. Never buying anything that has Seagate on it anymore

 

I use a Seagate Backup plus 1 TB and no issues, may have gotten a bad one.



Cheers
3Fees

_____________________________________________________________________________________
HP Pavilion 17" AMD Elite A10-5750M-8750G-APU,Micron-Crucial Ballistix Sport- 16GB DDR3L- 1866Mhz with automatic Over/Under Clocking of DDR3 Ram by the AMD APU-1866 MHz Memory Controller-Built in the APU Architecture, Samsung EVO 250GB SSD,Logitec LS1- Laser Mouse 5000 DPI, Seagate Backup Plus USB 3.0 drive -1TB size, Windows 8.1 Full Retail Box Version, 64 Bit installed. I have Lexar S33 32GB USB 3 Jump Drive ~ 100/50 MB/s.

HP Pavilion dv5000 15.4 " Linux Mint 17.1

 

I have a Logitec G602.. same thing was happening to me. I was getting massive mouse lag with my donngle on the right side next to an external usb hdd.

 

I sense your troubles will magically disappear when you move the eHDD usb port to the left side.

 

I have bought a number of these drives for myself and others, mostly to get the 2TB drives out of them, and I have never had a single problem with either the hard drives themselves, the enclosures used with other drives, or the enclosures used with their original 2TB drives.

 

2x2TB Seagate-Samsung M9Ts here since spring, and one M8 since don't remember when, all doing great. Also had their SSHDs (0.75TB Momentus XT & 1TB Laptop SSHD) - gave both away - great drives.

 

My G930 never lagged with the dongle next to my USB3 mouse or my 1TB external... but I can't say how everyone's stuff works.

I DO know that these drives have a disconnect type of issue with some of these laptops. I'm not buying another one of those USB powered externals from Seagate anymore though.

 

I had the same problem with 2TB external drives when I changed my laptop to a dell Precision (they used to work fine with my earlier HP pavilion).

The problem, as pointed out here, turned out to be insufficient juice given by the USB ports. I got an external powered USB hub, this solved the problem. No more random disconnects.

 

Yep, that what I had to do. Hence I wrote in past tense