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    AveMedia - Buyer beware

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by springbok, Sep 17, 2007.

  1. springbok

    springbok Notebook Guru

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    I purchased an Avermedia TV tuner express card for my notebook directly from there web-site. Reception was terrible, and I returned the item withing the allowed period. The item has been in there possession for close to 3 weeks now, and I have not yet received my credit back to my AMEX. I e-mailed them and received no response. I called them, only to be placed on hold for 20+ minutes twice without anyone answering. I got so fed up that I finally just called AMEX, and disputing the transaction through them.

    Just wanted to give you all a heads up. Buyer BEWARE.
     
    springbok, Sep 17, 2007
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  2. wobble987

    wobble987 Notebook Virtuoso

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    hmmm it seems that their customer service department is really lacking and downright impolite.

    but apparently most of those tv tuner company states that you cannot return a product because you've got bad reception.
     
    wobble987, Sep 17, 2007
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