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    BSOD Hardware Malfunction error playing AoE 2

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by mowing machine, Dec 16, 2008.

  1. mowing machine

    mowing machine Notebook Geek

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    I have an m1530 with specs in sig. running vista x64 and I am using the 176.44 drivers from Dell.

    Every time I try to play Age of Empires 2 I get an error and a blue screen of death. Sometimes it happens right away as I start the game other times it takes 45 mins to occur, but it happens every time. Most of the time it is less than 5 minutes. Below is the error that I get on the BSOD.

    *** Hardware Malfunction
    Call your hardware vendor for support
    *** The system has halted ***

    I get the previous error most every time, but once a piece I have gotten the following errors.

    *** Hardware Malfunction
    Call your hardware vendor for support
    NMI: Parity Check/Memory Parity Error
    *** The system has halted ***

    and also,

    *** Hardware Malfunction
    Call your hardware vendor for support
    NMI: Channel check / IOCHK
    *** The system has halted ***

    I havn't gotten the errors any time other than while playing AoE 2. I just installed the game a few days ago. Anyone know what is going on? Is there something wrong with one of my hardware components? It is strange that I have only experienced the problem while playing AoE 2
     
  2. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    I'm wondering if the 64 Bit OS could be the cause...

    (I used to Play Age of Empires 2 on an old Windows ME laptop, and I had it up and running on an XP laptop - can't tell for Vista though)

    Another issue:
    Vista - are you running the game in compatebility mode? It could be incompatible with your drivvers...
     
  3. mowing machine

    mowing machine Notebook Geek

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    Thanks DetlevCm, I didn't have it in compatability mode. I think that that may have fixed it. I only tried it for about 20 mins but it didn't crash. Plus 1 rep.
     
  4. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    Thanks, you're welcome. :)

    I think incompatebility is the most common problem you will encounter nowadays.
    (With Vista)
     
  5. mowing machine

    mowing machine Notebook Geek

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    Ugh, I thought that changing it to compatability mode had fixed it, but I just got the error again. Any other ideas?
     
  6. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    It took longer though, didn't it?

    Maybe faulty hardware? Something overheating for example...

    also: Age of Empires - is that meant for a 64 Bit OS - I know some 32 Bit software doesn't run under 64Bit OSs
     
  7. mowing machine

    mowing machine Notebook Geek

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    Yes, it does seem to be less frequent. I don't think it is overheating. I used HWMonitor to check my temps and if I remember correcty gpu temp was in the low 60's c. and cpu was in the 50's c.
     
  8. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    Easiest was to check - if you have another game, run that and see how it behaves.
    If it runs stable - then it shouldn't be overheating.
    (Although at these temperatures I'd doubt it anyway)

    What's the error code on the BSOD? Maybe take a picture of it...

    There generally are some clues.
     
  9. mowing machine

    mowing machine Notebook Geek

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    This is all the information the BSOD gave.

    *** Hardware Malfunction
    Call your hardware vendor for support
    *** The system has halted ***

    Also, when I restart Windows after it crashes from the BSOD every thing is really strange colors (sometimes neon), but it is corrected once I change the resolution back to 1400x900.
     
  10. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    Strange...
    Maybe this should be moved into the OS forum?

    I think it'll boil down to a driver/Software/compatebility issue.

    Do you know if Age of Empires 2 is compatible with a 64Bit OS?
     
  11. mowing machine

    mowing machine Notebook Geek

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  12. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    Ok.
    Which compatibility mode do you run it in?
    XP? 2000??

    For example - Maple (maths software) runs under XP, but under Vista you need to run it in compatebility mode for 2000...
     
  13. VAIO_FZ

    VAIO_FZ Notebook Consultant

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    Hmm its funny, I just had this very exact BSOD just 10mins ago. It happened to me a couple of times before but its been a while. Was encoding a video (almost 100% usage), winamp, utorrent, firefox etc and bam! the BSOD.
     
  14. mowing machine

    mowing machine Notebook Geek

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    I tried xp sp2, 98, and 2000.
     
  15. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    Ok...
    this is strange...

    Can you check your system logs for the error that occured?
     
  16. mowing machine

    mowing machine Notebook Geek

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    How do I check the system log?
     
  17. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    There is a language barrier here for me...
    Its in the same "part" that the device manager is in...

    (German for me... you need English :( sorry )
     
  18. Apollo13

    Apollo13 100% 16:10 Screens

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    There is an operating system barrier here for me... but I'll give you the XP directions and hopefully they're similar enough that you'll be able to find it.

    Go to Control Panel, Classic View (no idea where anything is in New View, sorry), Administrative Tools, Event Viewer. Then double-click on the System log and look for the BSOD error.

    I've had a few games go haywire on me because my processor is too fast, but AoE 2 didn't do this for me (granted, I haven't played it very much on my laptop). And since we're talking 2.4 GHz for you vs. 2.2 GHz for me, I doubt that's the problem. But the erratic time before it crashes and compatibility mode not helping does match.
     
  19. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    Vista and XP path are exactly the same as far as I'm aware.
    Thanks for taking over from me :)
     
  20. AlexBoyd08

    AlexBoyd08 Newbie

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    Hey guys - I've got the exact same problem as mowing machine, down to the last detail. here's what I found in the system log when the crash happened:

    Fault bucket 9759162, type 5
    Event Name: PCA2
    Response: None
    Cab Id: 0

    Problem signature:
    P1: age2_x1.Exe
    P2: 0.7.22.627
    P3: Age of Empires II Expansion
    P4: Age of Empires II Expansion
    P5: Microsoft Corporation
    P6: 200
    P7: -1
    P8:
    P9:
    P10:

    Attached files:
    C:\Users\Alexander\AppData\Local\Temp\{776a2079-0e7a-4101-8d83-2278ea3b4bba}\appcompat.txt
    C:\Users\Alexander\AppData\Local\Temp\Tab2458.tmp

    These files may be available here:
    C:\Users\Alexander\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report15db5b40


    Usually happens around half an hour to 45 mins into a game, never fails. any help?
     
  21. Raptor10439

    Raptor10439 Newbie

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    I'm having this exact same error on the Dell M1530. I have 2.4ghz Core 2 Duo, Geforce 8600M GT 256mb (with latest drivers released by Dell), and 4GB of ram.

    [edit]I am running Vista Home Premium 32bit.
    Here is the exact error
    http://i51.photobucket.com/albums/f356/rapt10439/AoEBluscreen.jpg

    I want to play Age of Empires sooo bad :C

    BTW, this same error occurs for the first Age of Empires as well.
     
  22. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    Were there ever any pathces released for Age of Empires?

    Also - if you have a legal copy- contact Microsoft, this is getting interesting now.
     
  23. Raptor10439

    Raptor10439 Newbie

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    I doubt Microsoft would support a roughly 10 years old game. The CD copy protection interferes with Vista anyway so the game must be played with some sort of crack.

    Yes, there is a patch that brings it to 2.0a but that doesn't help the issue. I read on other sites that it might be the nVidia GeForce 8600M GT card that is causeing the issue. I'm going to try a hacked driver from http://www.laptopvideo2go.com/ (which I don't recommend unless you know what you're doing). I'm hoping it is driver issue.

    Just a side note, I thought it was funny that Microsoft released an AI patch to make it so they won't resign early on :p

    [edit]It crashed the same way with the 180.00 drivers for Vista 32 bit. Bah. I think I'm going to set up a virtual machine to run this :p.
     
  24. miro_gt

    miro_gt Notebook Deity

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    I play it with no problems. Too bad many people hack now and ruin the game :(

    I have the 1.0c/e patch installed, mostly using the c one in gamespy.com
     
  25. Raptor10439

    Raptor10439 Newbie

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    What kind of system do you have? Are you running Vista? Is your hardware simliar to ours?

    Any info would be nice.
     
  26. Pexicision

    Pexicision Newbie

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    High,

    I've a Dell M6300, Quadro FX 1600M, 4G, T9300. Tried with XP32 sp3 and with Vista 32 ultimate sp1. Same error after 45 min playing. I use this laptop to work with CAD(SEdge, UG, ...) and never had any problems, just with aoe2.
     
  27. Raptor10439

    Raptor10439 Newbie

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    Ok, so it crashes in both XP and in Vista. So, it's obviously a hardware problem causing the problem.
     
  28. miro_gt

    miro_gt Notebook Deity

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    are you seriously asking what system do I have ??

    .. cause it's in my sig :D

    my GPU is also overclocked big time.
     
  29. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    Yepp, as I definitely had it running under XP - but XP SP2.

    (Pentium M - integrated grpahics, and 512mb RAM at the time)
     
  30. Johnny T

    Johnny T Notebook Nobel Laureate

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    My friend had it running on a G1S with Vista 32bit and 8600GT zero problems. Works in XP for me.
     
  31. Raptor10439

    Raptor10439 Newbie

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    Has anyone made any progress on figuring out the issue here?
     
  32. chopel

    chopel Newbie

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    Hi everyone, checked this post some days ago when i was receiving the same BSOD using AOE2 conquerors...
    I'm using a Dell Inspiron 1420, Intel 2.4Ghz, 3 GB and most important an Nvidia 8400GS 128MB, Vista 32 bit home premium... anything else relevant?

    The game was working perfectly just before my Nvidia drivers got updated. Before rolling the drivers back, I tried turning the game into XP compatibility mode but that didn't do the trick.

    So here's what I did, and I already played twice for about an hour and a half each time and worked perfectly (the BSOD used to appear 10 to 15 minutes into the game...):
    -Comatibility mode (probably not necessary)
    -Uninstalled Nvidia drivers
    -Installed stock Nvidia drivers in my C:\drivers folder. Those probably might also be found in the recovery drive D:\ setup as default by Dell. My drivers are version 1.5.700.77. Probably any earlier version will work. I really didn't notice any difference with these "older" drivers vs the new ones. HOwever, I'm not much of an demanding gamer...

    Hope this might help you people. Let me know.
     
  33. George Leung

    George Leung Newbie

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    Hi chopel,
    Thanks for your solution.
    I am using a Dell Inspiron 1520, 2.0Ghz,2 GB, 8600M GT 256MB, Vista Home Baisc and I am stuck with the same problem as well. I have check the archived drivers on nVision
    http://www.laptopvideo2go.com/forum/index.php?showforum=31
    But I cannot find any driver in the version of 1.5.700.77. I have tried the Release 100 series and it doesn't works. Can you tell me what driver are you using now? Thanks.
     
  34. SilvR

    SilvR Newbie

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    Hi,
    I am having the exact same problem as you guys....
    Inspiron 1520 , T7300(2.0mHz) , 1gb ram , 8600m gt(dhum dhum dhum dhuuuuuuum)
    Thanks for your suggestion Choppel...
    Right now I am going to try installing the old Nvidia drivers
     
  35. SilvR

    SilvR Newbie

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    I rolledback my driver to version :7.15.11.5669
    Now instead of a bsod my whole computer freezes up after an hour of play.
    This never used to occur with games like counter-strike 1.6,serious sam I or Quake 3 which i usually play.
    Does anyone know a solution to this.
    I am fed up of these rubbish drivers nVidia\dell release.
     
  36. bossier330

    bossier330 Notebook Consultant

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    I have the same problem with the same game at the same time haha. It would be too much of a hassle to use older drivers because my other games would suffer FPS drops. I don't think it's a hardware issue unless AOE2 makes a GPU call that neither of my other games does (Crysis, Crysis Warhead, HL2, COD4, COD5, etc.). I think I'm just SOL for now.
     
  37. catacylsm

    catacylsm Notebook Prophet

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    During boot up spam f8 (im sure theres a point and time but i havent counted recently) and when the boot manager menu comes up (atleast a black screen with white writing) go to disable restart on hardware malfunction or something?


    Disable automatic restart on system failure, i think that was it :D.

    [​IMG]

    I think that could possibly stop it, (its stopped blue screens for me in the past).
    Cata
     
  38. channelv

    channelv Notebook Evangelist

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    Are you undervolted by any chance? If so, quite RMClock and run in normal mode. Just my 2 cents, hope it might help.
     
  39. don813

    don813 Notebook Geek

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    I have the same problem too, i also play on an external monitor and i thought that was the problem but it happens on my laptop monitor just as frequently.

    This is actually a common problem as posted on the dell forum and as far as I know, its not a OS problem or a major hardware problem.
    My sys.
    m1530
    2.1Ghz 800FSB (T8100)
    4GB Ram
    8600GT
    64 bit Vista

    I really love Age of Empires 2: AoK and for some reason it does not work on my m1530 but it works on any other computer and any of my dell desktops (Dell Studio XPS and Dell Dimension 8300)

    I haven't been able to completely eliminate the problem but i have managed to cut down the chance it will crash significantly... As channelv said, I have to quit RMclock because for some reason AoE does not like undervolting. Doing this, the game crashes probably 1/10 times now. Also, I put the battery into the system when i play, ( i usually leave it out)
     
  40. lordkelvin

    lordkelvin Newbie

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    sorry to bump this old post but I fixed this error.

    I am using Dell 1520, 8600m GT and I had similar symptoms. It kept on crashing after about 10 min of game play, displaying that "NMI Parity Error" message.

    I thought may be playing it on windowed mode will help but it wasn't supported by the game, so I ended up using the modified exe file (I'm not sure if this is illegal) that I found on google and it worked flawlessly.

    You can download it here:
    http://aok.heavengames.com/cgi-bin/aokcgi/display.cgi?action=st&fn=4&tn=38601

    just make sure you back up the original files before replacing them.

    good luck,
    Kelvin
     
  41. sean473

    sean473 Notebook Prophet

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    a solution would also be to update ur drivers to the latest ones released by NVDIA on their site.... they are newer and more stable.. give that a try out...
     
  42. archfiend997

    archfiend997 Newbie

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    Almost a year in response, but I just wanted to say I also have a Dell XPS M1530, running Windows Vista, but I'm running 32-bit architecture. I got the same, exact problems when playing Age of Empires II, the blue screen, same error message(s), etc. So it must be Vista! I'm about to try it in my XP virtual machine. I'll repost for others' benefit of my results.
     
  43. archfiend997

    archfiend997 Newbie

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    Alright, so I installed Age of Empires II - The Conquerers on my Windows XP virtual machine, with Windows Vista as the host machine (in my previous post I explained I had the same _exact_ problem [and same exact computer!] as the author of this thread), so anyways, indeed, you're problem must be Windows Vista. I ran the game on my XP virtual machine, absolutely no problems, no hardware failure blue screen errors, hours of fun. If you're interested, get VirutalBox at: http://www.virtualbox.org

    You'll need a copy of Windows XP. If you get these done, install the game on there, and besides the fact of lowered resolution, and occasional mouse problems (just hit Right Ctrl twice when this happens), you'll get to experience the game at it's full potential.

    Hope this helps.
     
  44. piesforyou

    piesforyou Newbie

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    I was wrong.