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    BSOD on my Sleekbook 6 (suspecting new RAM upgrade)

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by VENOMs7000, May 29, 2013.

  1. VENOMs7000

    VENOMs7000 Notebook Enthusiast

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    Hello
    I have Sleekbook 6 1126ea

    I had 4gb of RAM and decided to upgrade to 8GB.

    I purchased from Crucial.com
    this 4x2gb kit
    8GB Kit (4GBx2), 204-pin SODIMM, DDR3 PC3-12800 upgrades for HP - Compaq ENVY Sleekbook 6-1126ea Laptop/Notebook, CT3908286 from Crucial.com

    Installing was easy and both rams fitted perfectly.
    (the factory RAM I keep in my desk just in case)

    What I did:
    1.I ran a MEMORY TEST (extensive) for 1.30hours and everything checked out OK.

    2BIOS recognises the RAMs (set the BIOS to default settings just in case)

    3.HP assistant recognises two RAMs working on 667mhz


    But after an 4 hour runing like a dream. I got a Blue screen while watching Youtube video.

    This is what win8 gave me as error report:
    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.2.9200.2.0.0.768.101
    Locale ID: 2057

    Extra information about the problem
    BCCode: 50
    BCP1: FFFFE48028663110
    BCP2: 0000000000000000
    BCP3: FFFFF88006191999
    BCP4: 0000000000000002
    OS Version: 6_2_9200
    Service Pack: 0_0
    Product: 768_1
    Bucket ID: AV_athw8x+fa999


    I also noticed while runing CPU-z that my ram volatage is lower than the mantufacture advertised. 1.35V
    Untitled.png

    Can someone tell me if my new RAM is bad???
     
  2. Marecki_clf

    Marecki_clf Homo laptopicus

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    Run memtest86+, it's the most reliable RAM testing program.

    Memtest86+ - Advanced Memory Diagnostic Tool
     
  3. tilleroftheearth

    tilleroftheearth Wisdom listens quietly...

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    First things first:

    We can't tell you if your RAM is bad - but try the following to find out for yourself.



    1.3 Hrs is not a memory test.

    Did you remove the battery before you installed the Sodimms? Did you ground yourself before installing them?


    First (with all new components) you need to do a proper test on the RAM as this is the last thing you've changed on the system.

    Boot up the computer with MemTest and let it run at least overnight (8+ Hrs. I usually leave my new Sodimms in 'test mode' for 24 Hrs to 3 Days (depending how stabile I need the system to be).


    If it passes that test, then we know the hardware is good.

    Boot up the computer in Safe mode and make sure it doesn't sleep/turn off (again as long as you can - overnight is 'just right').


    If it passes that test, then we know that Windows is stable (on it's own)

    Now, boot the computer normally - type msconfig (and make sure to run as administrator) and select Selective Startup and uncheck startup items - reboot and see if the sytem is stabile. If it is okay - enable each startup item individually until you discover the program that is crashing your computer.

    If disabling the startup items didn't solve the issue: uncheck load system services and then test those, in turn, if needed.


    Good luck.
     
  4. VENOMs7000

    VENOMs7000 Notebook Enthusiast

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    I did NOT remove the battery while installing the RAM. The Sleekbook does not have a removable battery (its like a Mac-inside the chassis) However it was unplugged from the charger.
    Grounded? I put the laptop on a wooden table, in a room that has literally no electrical equipment besides the laptop. If that is what you mean

    can any of you decipher the Windows error log for "unexpected shut-down" that I provided?

    and is it normal that my RAM runs on lower voltage than the manufacture stated? (the picture that I provided- from CPU-z)