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    Blank Screen on New Laptop

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by MDCXVIII, Nov 23, 2015.

  1. MDCXVIII

    MDCXVIII Newbie

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    Hello everyone!
    I recently purchased a refurbished x250 Thinkpad off eBay. I only just received it today, and of course I turn it on to check out the system firsthand. Problem is, I turn it on, the keyboard backlight flashes, the dot above the i glows red, the power button glows green, and I can hear the fan running. Only the monitor stays black... Sort of. If I look at the monitor from the side, I can see the "impression" of what should be on the screen. I can even "see" the cursor if I move it around carefully with the trackpad or the trackpoint. It's currently on the Windows 8 set up page.
    So I'm not quite sure how to proceed, the CPU, memory, keyboard and everything else seems to be working fine, except for the monitor. Any help would be greatly appreciated. Thanks in advance!
     
    MDCXVIII, Nov 23, 2015
    #1
  2. Kent T

    Kent T Notebook Virtuoso

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    Contact the seller, explain nicely what is going on with the ThinkPad, and he should meet you halfway and repair or replace the machine. And be friendly about it.
     
    Kent T, Nov 23, 2015
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  3. alexhawker

    alexhawker Spent Gladiator

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    Ccfl backlight sounds busted.


    Sent from my iPhone using Tapatalk
     
    alexhawker, Nov 24, 2015
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  4. TomJGX

    TomJGX I HATE BGA!

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    X250 doesn't have a CCFL display lol... Its like a 2014/15 laptop so LED lol... But yeah, the display is kaput... I would get a return and refund if you can..
     
    TomJGX, Nov 24, 2015
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  5. alexhawker

    alexhawker Spent Gladiator

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    Yeah. I haven't had a thinkpad since the T43. Guilty.


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    alexhawker, Nov 24, 2015
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  6. TomJGX

    TomJGX I HATE BGA!

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    Haven't owned a thinkpad ever... I remember using my Mom's work Thinkpad from 1999-2001 and breaking it.. Well software wise, needed a Windows reinstall.. And i was like 8-10 then lol...
     
    TomJGX, Nov 25, 2015
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    Starlight5 and alexhawker like this.