Blu ray/cd player issue, need advice

I have a sony vaio with pioneer blu ray model BDC-TD03 drive. This issue happened as follows:

While burning image cd, got an error about the burn and it ended the session. Now it will not read/write CD or DVD, but it still recognizes/plays blu ray.

I checked driver, uninstalled/reinstalled, rebooted, rolled back the system, nothing changed. On one forum I read a review where someone made a vague comment about how pioneer blu ray players sometimes go into a sleep mode and wouldn't come out, but they said it was fixable but very complicated. I haven't found any other references to it other than that. However there are many references to failing drivers in this family, but most have the blu ray fail while the cd/dvd still works.

The laptop should still be under warranty for at least another few months, but I am in korea with the military and it's not feasible to send in for repairs (especially since the army no longer allows shipping to/from base of laptops and many different electronic appliances). If theres a fix, I can do the work myself, no issues there, I just need to know what to fix.

One thing suggested was a firmware reinstall. I don't see how that would specifically help, but who knows at this point. Also read it could be a registry error and needed to get the registry fixed somehow. Again, no clue as to how to go about that.

What are your guy's thoughts on this?

 

First, what software are you using? It may not be a mechanical problem. Second, what was the error? Do you recall the code? Also, what media were you using? And last but not least, was there anything else "unusual" about this particular write cession?

 

No, I don't remember a code. It happened while I was in a rush to get a disk (normal CD-W) to my officer-in-charge, so I just clicked acknowledge.

The software was just the standard built-in windows 7 burning, as in click on the drive and say 'burn disk' and go. Only odd thing to happen was the error duing disk burning which caused it to stop. I had already burned one disk without any issues. 2nd disk failed. And the ligh on the side no longer lights up anymore, but the drive still reads BD.