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    Bluetooth dead! Help!

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by Cakefish, Aug 12, 2013.

  1. Cakefish

    Cakefish ¯\_(?)_/¯

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    After a clean reinstallation of Windows 8 my Bluetooth device is not functioning. I have installed latest drivers for Windows 8 from the relevant website. I had disabled anti-virus throughout installation. I have also tried uninstalling, registry clean and reinstalling said driver software but nothing seems to work.

    I have Killer Atheros Wireless-N 1202. The adapter is functional as it worked before clean reinstall.

    http://i40.tinypic.com/n2kbpz.png
    http://i40.tinypic.com/smpto2.png
    http://i39.tinypic.com/2wlx9jc.png
    http://i43.tinypic.com/ruxvmg.png

    The above are images detailing my issue. Device manager will not install the device. This is a nightmare. Any help very much appreciated!
     
  2. Rorschach

    Rorschach Notebook Virtuoso NBR Reviewer

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    Is there a function key combination that turns it off? It might need to be turned on. That also might require clevo's control center be installed.

    How did you do a clean install? Is there a folder on the c drive that says old or previous install? You might be able to specifically tell it to use drivers or search that folder for them.

    You have wifi, so did you install both at the same time or use a driver that only installs wifi?On my msi laptop, the killer card needs to be installed with a combo driver that installs wifi and bluetooth at the same time.

    Can you open up up the bluetooth tab and see if there is a generic bluetooth device?
     
  3. Cakefish

    Cakefish ¯\_(?)_/¯

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    1) No, no function key on this particular Clevo model for bluetooth
    2) Control centre is installed and working
    3) Installed Windows 8 from disk supplied with laptop - I have already deleted Windows.old
    4) The driver package installs both simultaneously with no option to change that
    5) There is no generic bluetooth device
     
  4. Rorschach

    Rorschach Notebook Virtuoso NBR Reviewer

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    Strange, is there anything under windows update for the device or can you manually tell that missing device to check for drivers online?

    Originally my bluetooth was called something by killer. However with the killer bluetooth driver I couldn't change power management settings. So I deleted the killer bluetooth device and it changed to a unkown device. I then clicked right clicked and ran update driver and it found a qualomm atheros driver and installed. See image for what I'm talking about.

    Capture.JPG
     
  5. Cakefish

    Cakefish ¯\_(?)_/¯

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    It can't find a driver for me. I have tried to install the Qualcomm Atheros AR3012 Bluetooth 4.0 + HS driver manually with no luck.
     
  6. Rorschach

    Rorschach Notebook Virtuoso NBR Reviewer

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    :( not sure what the problem could be then. Possible it got turned off in the bios?
     
  7. Sanjiro

    Sanjiro Notebook Guru

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    I had a weird problem like this on my Asus g53sw, gave up on trying to fix it and bought a small Asus usb Bluetooth adapter(don't remember the model).

    Anyway, as I was installing the drivers for the usb adapter (got drivers online), it managed to get my built in Bluetooth working, not sure if it'll work for you, but you could give it a shot.

    Sent from my SGH-I717D using Tapatalk 4
     
  8. Cakefish

    Cakefish ¯\_(?)_/¯

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    FIXED!!! :D

    Windows suddenly decided to recognise the device after I uninstalled the driver (for the billionth time). It installed the generic bluetooth driver. Tested it and it worked, as I it detected my phone's bluetooth. So knew that it definitely wasn't hardware fault. Installed Killer Wireless-N 1202 driver without issue. This time working as it should.

    I'm so relieved. I was beginning to fear that there was some sort of hardware fault. It works fine now. No idea what I did differently this time around. Very odd. I wish I could pinpoint what the magic fix was so I would know what to do if it ever occurred again in the future, but unfortunately I have no idea!

    Thank you for all of your help!