The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Bricked NOVA 128GB and I am RMA'ing it...

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by Cape Consultant, Apr 12, 2011.

  1. Cape Consultant

    Cape Consultant SSD User

    Reputations:
    153
    Messages:
    1,149
    Likes Received:
    1
    Trophy Points:
    55
    However, ALL my stuff is on it. But I cannot even see the drive in BIOS. is there any precautions I can take before sending it RMA? Boot with Linux and try to see it there??? Thanks, Dave

    BTW it happened suddenly after working perfectly. Out of the blue, I did not do anything.
     
  2. HTWingNut

    HTWingNut Potato

    Reputations:
    21,580
    Messages:
    35,370
    Likes Received:
    9,878
    Trophy Points:
    931
    My experience has been bricked SSD means controller is dead. No way that I know of to easily access the data unless you swap out the board.
     
  3. tilleroftheearth

    tilleroftheearth Wisdom listens quietly...

    Reputations:
    5,398
    Messages:
    12,692
    Likes Received:
    2,717
    Trophy Points:
    631
    Cape,

    I'm truly sorry to hear that - but just as with HDD's, I won't be sending SSD's in for any warranty coverage - because of the 'Data' issue.

    If I can't afford a new HDD to 'play' with, I won't buy it at all.

    Hope the information you had was backed up and that the data is properly destroyed for you when it is RMA'd.
     
  4. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,441
    Messages:
    58,202
    Likes Received:
    17,916
    Trophy Points:
    931
    As we move forward the controller chip will hold the encryption key for the data on the chips so that if it dies, the data is usless.
     
  5. HTWingNut

    HTWingNut Potato

    Reputations:
    21,580
    Messages:
    35,370
    Likes Received:
    9,878
    Trophy Points:
    931
    Nice! Good idea. Wonder how soon before this is implemented an if it will be across all manufacturers?
     
  6. Tsunade_Hime

    Tsunade_Hime such bacon. wow

    Reputations:
    5,413
    Messages:
    10,711
    Likes Received:
    1,204
    Trophy Points:
    581
    Bricked how? Via firmware update?

    If you hook it up via USB, is it recognized?
     
  7. dan h

    dan h Notebook Geek

    Reputations:
    67
    Messages:
    90
    Likes Received:
    0
    Trophy Points:
    15
    Isn't that one of the features of the intel ssd 320? If yes, then it's already out.
     
  8. Cape Consultant

    Cape Consultant SSD User

    Reputations:
    153
    Messages:
    1,149
    Likes Received:
    1
    Trophy Points:
    55
    Excellent responses all. Bricked in this case means just was not there when booted. Dead controller was my first thought as well. Gonna try usb now :) Know what you mean about never sending one away, but I also HATE the thought of losing. Ah, encryption, why weren't you there :)
     
  9. HTWingNut

    HTWingNut Potato

    Reputations:
    21,580
    Messages:
    35,370
    Likes Received:
    9,878
    Trophy Points:
    931
    I dunno. Personally there really isn't anything on my drives that I'd be hiding anything. If someone really wants to go through my GB of storage searching for my yahoo email password, go right ahead. Sure there's a 0.01% chance of someone getting their hands on it, but do you see what they do with these drives (see below)? I probably have more chance of someone getting critical info from my mailbox or place of employment. Granted they probably refurbish them, just throw in a new controller and wipe the drive.

    <param name="movie" value="http://www.youtube.com/v/sQYPCPB1g3o?fs=1&amp;hl=en_US"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/sQYPCPB1g3o?fs=1&amp;hl=en_US" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width='480' height="390"></embed>
     
    Last edited by a moderator: May 6, 2015
  10. Abidderman

    Abidderman Notebook Deity

    Reputations:
    376
    Messages:
    734
    Likes Received:
    0
    Trophy Points:
    30
    I would try reseating it. There have been many threads regarding ssd's not showing up after working. It is worth a try.
     
  11. Cape Consultant

    Cape Consultant SSD User

    Reputations:
    153
    Messages:
    1,149
    Likes Received:
    1
    Trophy Points:
    55
    tried reseating, nope. Mine has all my bank and client passwords :(

    USB no go, totally borked. Now must make a hard decision whether to RMA. And it has already been approved!
     
  12. tilleroftheearth

    tilleroftheearth Wisdom listens quietly...

    Reputations:
    5,398
    Messages:
    12,692
    Likes Received:
    2,717
    Trophy Points:
    631
    Cape,

    What is your reputation (and your business) worth?
     
  13. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,441
    Messages:
    58,202
    Likes Received:
    17,916
    Trophy Points:
    931
    Yes I was thinking the new intels, Sandforce based SSDs do the same.
     
  14. HTWingNut

    HTWingNut Potato

    Reputations:
    21,580
    Messages:
    35,370
    Likes Received:
    9,878
    Trophy Points:
    931
    Ouch. That's too bad. Do you need to get the info or are you just considered about security? If you need the info, then it'd be worth an attempt to swap out controllers. If it's a matter of security, well then you're probably out that drive, and I'd have it destroyed.

    I guess that's something people need to consider regardless of warranty. I've been able to wipe a hard drive that was failing, but the two SSD's that failed on me just stopped working like yours. No way to even limp along for a even a single wipe.
     
  15. Mr_Mysterious

    Mr_Mysterious Like...duuuuuude

    Reputations:
    1,552
    Messages:
    2,383
    Likes Received:
    15
    Trophy Points:
    56
    Oh god! The horror! I can hear them screaming!! Nooooo :eek:

    Mr. Mysterious
     
    Last edited by a moderator: May 6, 2015
  16. Cape Consultant

    Cape Consultant SSD User

    Reputations:
    153
    Messages:
    1,149
    Likes Received:
    1
    Trophy Points:
    55
    I had a backup or three so I am fine there. So, it comes down to whether I trust them to destroy the drive without attempting to get the data.

    Did I mention that this Pi**'s me off? I understand it is the cost of doing business and of being an early adopter, but I do not have to LIKE it :)

    Dave
     
  17. Cloudfire

    Cloudfire (Really odd person)

    Reputations:
    7,279
    Messages:
    10,304
    Likes Received:
    2,878
    Trophy Points:
    581
    haha i love those shredding machines. I have seen them destroy everything from motor blocks to complete cars to horses to cows. :D
     
  18. Syberia

    Syberia Notebook Deity

    Reputations:
    596
    Messages:
    1,611
    Likes Received:
    1
    Trophy Points:
    56
    If you have client information on the drive, you might want to think about encrypting it anyways.
     
  19. Cape Consultant

    Cape Consultant SSD User

    Reputations:
    153
    Messages:
    1,149
    Likes Received:
    1
    Trophy Points:
    55
    I am going to suck it up and pound the drive with a hammer. Darn.
     
  20. saturnotaku

    saturnotaku Notebook Nobel Laureate

    Reputations:
    4,879
    Messages:
    8,926
    Likes Received:
    4,707
    Trophy Points:
    431
    Probably a good call. Unlikely as it might be, if someone were to get that data off your drive, you would be in for an absolute nightmare. Imagine if (and when) lawyers for your clients got involved.

    Better to eat the $200-$300 now than have to pay tens of thousands should something get compromised down the road.
     
  21. chimpanzee

    chimpanzee Notebook Virtuoso

    Reputations:
    683
    Messages:
    2,561
    Likes Received:
    0
    Trophy Points:
    55
    moral of the story. If you are concern of security, use full disk encryption from the very beginning or at least use EFS and store really critical information under encrypted directory.
     
  22. Cape Consultant

    Cape Consultant SSD User

    Reputations:
    153
    Messages:
    1,149
    Likes Received:
    1
    Trophy Points:
    55
    Yes, so true. And life is short :) So, which SSD will I try next? I want to order one soon. 320 or 510? Hmmmmm?
     
  23. Phil

    Phil Retired

    Reputations:
    4,415
    Messages:
    17,036
    Likes Received:
    0
    Trophy Points:
    455
    If you're satisfied with Nova like performance: Intel 320.

    If you're willing to pay more for possibly the fastest SSD on SATA II: Intel 510.

    But what about the most reliable SSD with better random performance than the 320, the Intel X25m?
     
  24. Cape Consultant

    Cape Consultant SSD User

    Reputations:
    153
    Messages:
    1,149
    Likes Received:
    1
    Trophy Points:
    55
    Nicely said. Well, as always, I am looking for a balance of reliability and speed. And I guess the forward looking tech in me just hates to invest in anything "old". Also, I think the prices on those are going up?

    The 320 at $299 at buy.com seems like a sweet deal. But then again I sure would like to try the "fast" one just to see :)
     
  25. orca3000

    orca3000 Notebook Evangelist

    Reputations:
    0
    Messages:
    398
    Likes Received:
    0
    Trophy Points:
    30
    Just one small point, Intel 510 uses a Marvel controller which does not feature hardware self encryption like the Intel controller on the 320 and Sandforce 2000 series.
     
  26. Cape Consultant

    Cape Consultant SSD User

    Reputations:
    153
    Messages:
    1,149
    Likes Received:
    1
    Trophy Points:
    55
    Ah yes, the plot, as always, thickens :)
     
  27. ThinkRob

    ThinkRob Notebook Deity

    Reputations:
    1,006
    Messages:
    1,343
    Likes Received:
    2
    Trophy Points:
    56
    I go with the high reliability option: X25-E, and save FDE for software. But I'm strange like that. ;)
     
  28. chimpanzee

    chimpanzee Notebook Virtuoso

    Reputations:
    683
    Messages:
    2,561
    Likes Received:
    0
    Trophy Points:
    55
    A clarification. There is no indication that X25-E is more reliable than X25-M. They are the same fundamentally. Only the NAND cell used is different.
     
  29. edit1754

    edit1754 Notebook Prophet

    Reputations:
    1,475
    Messages:
    5,145
    Likes Received:
    71
    Trophy Points:
    216
    You may not have to destroy the drive. You might be able to destroy the data while still being able to RMA it.

    If you're able to open up the drive without voiding the warranty, try giving a powerful static shock to each of the chips inside of it, such as with a Van De Graaff generator or just the old fashioned way.

    It might be crazy enough to work ;)