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    Built in webcam issues with hp pavilion dv6

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by Jociellen, Mar 16, 2011.

  1. Jociellen

    Jociellen Newbie

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    I have a hp pavilion dv6. Its has a built in web cam. I bought the laptop with vista operating system and then upgraded it to windows 7. Now that it is on windows 7 I constantly have to download the driver for the webcam everytime I use it! I have turned off automatic updates thinking this was the issue but its still happening. I dont know why it constantly replaces the driver. Has anyone else had this issue and if so how do I fix it? When it goes out it just goes to a green screen. Thanks for any help you might have!
     
    Jociellen, Mar 16, 2011
    #1
  2. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    What? You shouldn't have to download drivers every time you use it. Have you tried going to support.hp.com and punching in your HP model number and downloading the webcam's Windows 7 driver?
     
    Tsunade_Hime, Mar 16, 2011
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  3. Jociellen

    Jociellen Newbie

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    Yes the driver I am downloading is the driver for windows 7. But its like it loses the driver every time and I have to redownload it to get it to work. I just dont understand why it keeps doing this. Its really annoying cause it will do it while I am using the cam. It just suddenly goes out and I have to redownload the driver to make it work again.
     
    Jociellen, Mar 16, 2011
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  4. Zeptinune

    Zeptinune Notebook Evangelist

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    How long have you been having this problem?
     
    Zeptinune, Mar 16, 2011
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  5. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Have you tried reimaging your system with Windows 7 again? Maybe you got some corrupt registry value. Never seen that before with HP's webcam software.
     
    Tsunade_Hime, Mar 16, 2011
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  6. City Pig

    City Pig Notebook Virtuoso

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    Have you tried manually uninstalling and reinstalling the driver?
     
    City Pig, Mar 16, 2011
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  7. Jociellen

    Jociellen Newbie

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    Would I still need to uninstall and reinstall the driver manually when that is basically what its doing to me automatically every time?

    No I have not tried to reinstall windows 7. I never thought of that cause the only thing that has gone wrong at all it with the webcam.

    I have been having the issue for about 6 months now. Ever since I downloaded windows 7
     
    Jociellen, Mar 16, 2011
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  8. flipfire

    flipfire Moderately Boss

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    Do you know the manufacturer of the webcam?

    In the past i had to use Acer CrystalEye drivers on my dv2500 to get the webcam to work properly. HP has crappy drivers for webcams.
     
    flipfire, Mar 17, 2011
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