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    CD Burner failure stalls PC

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by bevinschrupp, Oct 5, 2010.

  1. bevinschrupp

    bevinschrupp Newbie

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    I own a Dell Vostro.
    Recently the CD burner failed while burning some CDs.
    Now the keyboard and mouse will not respond.
    If I unplug the power and communication cables (to the CD burner), all works OK after a power up reboot.
    I have tried replacing the CD Burner but still the same failure occurs.
    Do I have a bad power supply?
    Any suggestions?
     
  2. tilleroftheearth

    tilleroftheearth Wisdom listens quietly...

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    Yes, the power supply might be a possible culprit.

    Something else to check:

    1) Does Device manager show the CD drivers installed correctly?

    2) Even if it does, try uninstalling/removing the CD drive from Device Manager (use: Show Hidden Devices to show the CD driver when its physically removed from the system).

    3) Can you try/use a different cable (data/power) that connects to the CD drive? It could just be a cable that is shorting.


    You may want to try this too by 'mindex' in the link below:

    See:
    CD-ROM/DVD Drive won't work [Solved]


    Quote:
    "Clear SOLUTION!!!!!!!!!!!!!!!!!!!!!

    If you have any instaled virtual discs; egz daemon-tools SET ALL EMULATIONS TO OFF!!!!!!!
    Restart system, it should be ok.

    ANOTHER GOOD SOLUTION

    You may access the system registry by running the Registry Editor. To do that, simply go Start>Run and type "regedit" in the Run dialog box.

    Once you are in the registry editor, you can navigate through the registry as you would for a regular windows directory.

    To access the two specified keys, click on the following folders situated on the left hand side, in the specified order.

    HKEY_LOCAL_MACHINE
    SYSTEM
    CurrentControlSet
    Control
    Class
    {4D36E965-E325 -11CE-BFC1-08002BE10318}

    Once you have opened the last folder, you should see two keys on the right hand side ("Upperfilters" and "Lowerfilters") which you may select and then delete by right clicking and selecting "Delete".

    If you are unable to find these registry keys, it may be that they do not exist on your system. In such a case, this fix will probably not work for you, try first solution."

    Good luck.