CMOS battery model

I've recently purchased a Sony Vaio SZ120P in US. I have a full year warranty but since I don't live in US I can't make use of it.

My system clock does not run when my laptop is turned off, i.e. it will show
the time and date when it was last turned on as opposed to the current time
and date. Also when I enter the BIOS the clock is not running!!

It sounds like a CMOS battery problem and I need to replace it. I made contact with Sony support (from USA and Argentina) weeks ago and they couldn't tell me the exact model of my CMOS battery. They told me they think it's a coin shaped battery, but no more. I also tried searching the web with no luck.

Anyone knows any specifications of this battery (type, volts, etc)? And where exactly is this battery located inside the laptop and how to reach it?

I really need to know the battery model so I can order it online

Thanks in advance.

Juan

 

Juan,

I would be very surprised if your 5 year button battery died, unless you have a electrical short somewhere.

Do you have the service manual? If you can find and remove button battery you can have it checked for 3VDC and read the number on the battery.

On most notebooks you have to lift keyboards or other to get to this battery. If you are in warranty I would really suggest you get it in for service.

Good luck!

 

Thanks hydra, I'm in warranty but I live miles and miles away from where I bought the Vaio, so it's really dificult to make use of it.

I don't have the service manual, is there any way to get it? Based on what I could read in forums lately, apparently the battery is located under the palmrest...

 

I would e-mail Sony tech, the idea is to get things in writing They should give you your exact details needed. You can post in the Sony forums or google for a manual or try to get specifics on just how you raise the palm rest without missing a screw.

How is your postal service? Most companies will ship you a padded shipping box. The hard part is doing without for a month or so...

 

I've emailed (no answer yet), chatted online, and spoken over telephone with Sony USA and Sony Argentina. Their response is they can't do anything if I don't send the laptop to them, because they can't know the battery model unless they open my Vaio (??). That's why I'm writing here...

I live in Uruguay, a small country between Brazil and Argentina. The postal service is fine, also we have UPS, Fedex, etc. Perhaps if everything fails, sending the notebook could be a solution to this problem...