The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    DVD compatible with Acer 7738G - Optiarc 5500S Blue ray

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by Bittersweet30, Aug 30, 2009.

  1. Bittersweet30

    Bittersweet30 Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    Hello,

    okay, all the notebook pros may have a good laugh at me now, but I am really at a loss. I bought my Acer 7738G a week ago. Just prior to this I spent days copying my old video tapes to simple 16x DVDs (Intenso) planning to watch them on my brand new notebook with a blue-ray drive which according to Acer can practically play ANYTHING. But the drive does not even recognize the DVDs ("Put a medium into the drive" - sorry I am no natural English speake so I am just translating this and do not know the original English text for this message, but surely you know what I mean).
    The same thing happens with EMPTY 8x double layer DVDs while movies bought on DVD play fine.
    I really cannot believe this drive cannot play such plain DVDs!? A firmware update does not seem advisable as Optiarc cautions users of their website to download it if they use a built-in drive.
    Oh, and before I forget: Yes, the DVDs recorded on the DVD player are finalized.
    Help, anyone out there?
     
    Bittersweet30, Aug 30, 2009
    #1
  2. sean473

    sean473 Notebook Prophet

    Reputations:
    613
    Messages:
    6,705
    Likes Received:
    0
    Trophy Points:
    0
    I don't think there's anything wrong with ur optical drive. If i were u, i'd try seeing if other cds and dvd's work. If not , i'd try doing a driver update from the acer website.... or returning the laptop for a new one....
     
    sean473, Aug 30, 2009
    #2