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    Dead or Stuck Pixel?

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by douglaz, Sep 12, 2009.

  1. douglaz

    douglaz Notebook Evangelist

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    Guys hope this is the right section but I have a quick question. I just saw a dark spot on my laptop's screen. I downloaded UDPixel utility to check what's going on. When I ran the test, you know you see different colors on the screen. I saw the dark little spot in all colors but the blue one. I've heard "dead pixels" are black. So do you guys think it's a dead or a stuck pixel?

    Thank you.
     
  2. maumu

    maumu Notebook Consultant

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    it's probably dead given what you describe.
     
  3. usapatriot

    usapatriot Notebook Nobel Laureate

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    Probably dead, but if it's only one you really don't need to worry about it unless you got a Zero Dead Pixel policy.
     
  4. douglaz

    douglaz Notebook Evangelist

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    I'd rather have zero dead pixel of course but oh well what you gonna do? :(
     
  5. afhstingray

    afhstingray Notebook Prophet

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    1) try massaging the spot gently. sometimes this works.

    if its a new laptop u might be able to get the screen swapped or the unit replaced, also depends on what kind of warranty you have. dell is quite good for replacing screens.
     
  6. douglaz

    douglaz Notebook Evangelist

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    It's almost a year old laptop. It's the Toshiba X305-Q705. And I tried massaging as well. I wish it would go away by itself. I know it's a wishful thinking. Any chance it could be a stuck pixel?
     
  7. afhstingray

    afhstingray Notebook Prophet

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    almost a year, thats quite new, should be under warranty no?
     
  8. douglaz

    douglaz Notebook Evangelist

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    Yeah almost a year. But do you think will they replace the screen for one dead pixel?
     
  9. afhstingray

    afhstingray Notebook Prophet

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    dell does. not sure about toshiba. you can always be a bit vague and say it looks like some pixels are dead lol.
     
  10. douglaz

    douglaz Notebook Evangelist

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    I'll give it a try and call them tomorrow. Fingers crossed they'll be friendly. Thanks for the help.
     
  11. moral hazard

    moral hazard Notebook Nobel Laureate

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    sounds like it's stuck.
    Try all the software you can find for unsticking pixels.
     
  12. douglaz

    douglaz Notebook Evangelist

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    I hope it's stuck too. What makes you think it's stuck?
    By the way, this spot is really really tiny, like a black dust on the screen(cleaned it several times so it's not dirt). I don't know if that helps you.

    Can a dead spot be blue? Because as I said earlier this spot does not show on the blue color on UDPixel software.
     
  13. moral hazard

    moral hazard Notebook Nobel Laureate

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    that's what makes me think it's stuck.
     
  14. maumu

    maumu Notebook Consultant

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    it appears blue not because it is stuck but because of the background (based on your description). I had a similar experience with my screen before and it was confirmed dead :\

    usually new laptops may be able to bargain for one-to-one exchange for the screen but yours is one year old so... a bit difficult.
     
  15. douglaz

    douglaz Notebook Evangelist

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    Ok but help me understand this. They say dead pixels are black(it has no color). In my case, it does NOT show up on blue which tells me the problem pixel is some kind of blue, am I right?
    Any other opinions?
     
  16. douglaz

    douglaz Notebook Evangelist

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    Any other opinions?
     
  17. afhstingray

    afhstingray Notebook Prophet

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    its against the forum rules to bump a thread within 24 hours.

    if its stuck, you'll see it as blue, not black, even if the rest of the screen is displaying red.

    anyway who cares. run the software to unstick pixels, if it dosent fix the problem, your only option is to replace the LCD under warranty or out of warranty if you dont mind paying.

    simple.
     
  18. douglaz

    douglaz Notebook Evangelist

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    Dude. If you don't care why are you even responding then? LOL.

    Anyways...The dot is so little that you can't tell if it's black or blue. It just blends in when the whole screen is blue.
     
  19. afhstingray

    afhstingray Notebook Prophet

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    no i meant caring whether its stuck or dead. running the unsticking software wont hurt the computer, and after that if its still got a problem, your only solution is likely to replace the lcd.

    also u can try putting a drop of water (this magnifies the pixels) or alternatively just use a magnifying glass to see if u can determine the colour
     
  20. douglaz

    douglaz Notebook Evangelist

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    Oh ok. Sorry :)

    I am running the software at the moment. I was just thinking about the magnifying glass too actually. I don't have one so I'll get one and take a look at it.

    Also I found this article when I googled. It is very useful for people who wants to know about the problematic pixels. I didn't even know about the sub-pixels! :(

    http://www.wisegeek.com/how-do-i-fix-dead-pixels.htm

    Will let you know after I look through the magnifying glass. Thanks again.
     
  21. douglaz

    douglaz Notebook Evangelist

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    I looked at it with the magnifying glass. It's blue. I will try the software again and massage the screen.
    Do these things go away by themselves?
     
  22. afhstingray

    afhstingray Notebook Prophet

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    rarely.....
     
  23. TwiztidKidd

    TwiztidKidd Notebook Evangelist

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  24. usapatriot

    usapatriot Notebook Nobel Laureate

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    OMG...if it's just one, big deal!!!
     
  25. afhstingray

    afhstingray Notebook Prophet

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    well i hate stuck pixels. so ya i'd say it was a big deal.