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    Did replacing a thermal pad with paste cause these unexpected reboots?

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by laptopnoob678, Nov 29, 2016.

  1. laptopnoob678

    laptopnoob678 Notebook Consultant

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    I have a 6 year old Toshiba laptop running Windows 7

    A few years ago I took it apart and swapped the Pentium T2370 CPU for a Core2Duo T6400, which was absolutely fine.

    And then maybe a year ago, I took the whole thing apart to clean out the fans, re-apply thermal paste, etc. While doing this, I noticed the GPU (GMA X3100) chip had some kind of blu-tac stuff instead of thermal paste, which I guess was a thermal pad. Anyway I removed it, and put thermal paste on there instead.

    Around that time (but not straight after), I got a few random reboots. When booting up, it rebooted maybe once or twice before booting up and being stable.

    However, that progressed and now it will reboot like 5-6 times at the Windows startup screen (with the Windows logo) and then I can log in, then after a little while it will crash, sometimes with weird display artifacts, and then it will reboot, and after a few more times it seems to be fully stable. If I stress test the GPU there are no problems.

    But I also noticed some weird things with the SSD, like at one point I lost all of my Chrome profile data, and whenever I touched files/folders in the Chrome data folder, it would reboot/give me errors. If I tried to change the profile tab in Chrome, it would reboot.

    At one point I had two video files on my desktop, Cast Away and the latest episode of The Apprentice

    While trying to watch Cast Away, it rebooted every few minutes. When I watched The Apprentice, it was fully stable. Also I had 3 failed Chrome downloads on my desktop, and when I tried to delete them it said there was an error and wouldn't let me.

    So this led me to believe it could be the SSD, and when I tried running CHKDSK (/f switch), it would get to random parts, and then reboot, and try again.. and reboot, and try again... and reboot, and try again

    So today I took the SSD out (64GB Verbatim) and put it in an external enclose, and ran CHKDSK from my other laptop (/f /x switches) and it completed fully (only took about a minute to do the whole thing, is that normal?)

    So I put the SSD back in my laptop and it rebooted after a few seconds.

    I don't have a spare HDD to try, so can I be sure the SSD is OK? If I replace the paste with a thermal pad like before, should it be OK?

    It's an old POS laptop, but I'd rather get it working if possible.
     
  2. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    Yes, the thermal pad is to fill the gap between (what I think might be) a chipset and the actual heatsink. This requires a thermal pad and not a thermal paste, because the gap is too large for thermal paste to effectively transfer the heat.

    I suggest you take a putty or something and measure the height (usually in 0.5mm increments) to decide what thickness of new thermal pad you should buy.

    Arctic on amazon is pretty decent with 6w/mk.
     
    TomJGX likes this.
  3. StormJumper

    StormJumper Notebook Virtuoso

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    Sometime a US Dime is the right size to sandwich between the heat sink and the processor. This is what I did for a HP DV6xxx laptop and this improved heat dissipation and no more sudden power off.
     
  4. Krowe

    Krowe Notebook Evangelist

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    Careful with dimes and whatnot, you're effectively doubling the number of contact surfaces between the heatsink and the heat source.
    i.e. Heat source <-> Dime <-> Heatsink, as opposed to Heatsource <-> Heatsink.
    Moreover, coins tend to have non-smooth surfaces, so the possibility of getting small air bubbles is greater than just a simple metal shim.

    But the advice is the same regardless, get Artic thermal pads on Amazon, they are dirt cheap.