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    Does not recognize either drive

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by rbp, Mar 19, 2016.

  1. rbp

    rbp Notebook Enthusiast

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    Short version: I turned it on this morning and neither of the hard drives were showing, not the OS on a 256 SSD or the 2TB data hard drive. So it went straight to the BIOS and I tried the usual tricks including calling tech support. Thing is, I need to get the data drive out of there ASAP and plug it in to the main computer. Except the back cover wont remove. I removed the screws but it only starts to pry off a little when it stops. One thread suggested there were more screws under the little rubber bumpers, but there are not on my model. I need to get the hard drive out of there, that is the first thing, and I don't want to crack or ruin the plastic back cover.

    It is a P34v3 14", its 4 months old. I had the blue screen of death recently and it crashed when I was using a certain program, so I completely uninstalled and reinstalled all the video drivers, so far so good, but I wonder if that has anything to do with it. Any info on the back cover removal? Thx . . .
     
    rbp, Mar 19, 2016
    #1
  2. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    A possible work-around: Can you boot from a Live Linux flash drive and see if you can access the drive contents?

    John
     
    John Ratsey, Mar 19, 2016
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  3. kosti

    kosti Notebook Virtuoso

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    Not sure if it's the same exact model, but hope this helps:

     
    kosti, Mar 19, 2016
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  4. rbp

    rbp Notebook Enthusiast

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    thanks, that is nice how he just lifts off the cover after wiggling it, mine is still firmly attached even though all the screws are removed. I tried prying it off and the plastic started to crack so it is not an easy snap off.

    maybe the keyboard needs to come off first

    I dont have that
     
    Last edited by a moderator: Mar 19, 2016
    rbp, Mar 19, 2016
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  5. rbp

    rbp Notebook Enthusiast

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    got it, thanks for the replies, good to go for now at least
     
    rbp, Mar 19, 2016
    #5