The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Eurocom M5 Pro Bluetooth

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by mikeike, Jul 21, 2015.

  1. mikeike

    mikeike Newbie

    Reputations:
    0
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    5
    I can't seem to get any device to connect via bluetooth, can someone help me?
     
    mikeike, Jul 21, 2015
    #1
  2. tilleroftheearth

    tilleroftheearth Wisdom listens quietly...

    Reputations:
    5,398
    Messages:
    12,692
    Likes Received:
    2,717
    Trophy Points:
    631
    Man/woman of few words? :rolleyes:

    More details and a few of the steps you've taken would be helpful.

    Like O/S, devices tried, etc.
     
    tilleroftheearth, Jul 21, 2015
    #2
  3. mikeike

    mikeike Newbie

    Reputations:
    0
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    5
    I have Windows 7. I've used my bluetooth speaker, headphones, and phone but none of them connect. I contacted Eurocom and they sent me a driver, which took care of an unknown device in my device manager. That's basically all that I've done so far.
     
    mikeike, Jul 21, 2015
    #3
  4. E.D.U.

    E.D.U. Notebook Deity

    Reputations:
    275
    Messages:
    764
    Likes Received:
    117
    Trophy Points:
    56
    What network adapter+BT you have in there: Is it the Killer N1525AC+BT combo or the IntelAC-7265+BT combo? (open device manager, extend "network adapters" and please tell us whether it says Killer or Intel as one of the devices or look at your eurocom order confirmation spec list to be sure).
     
    E.D.U., Jul 21, 2015
    #4
  5. mikeike

    mikeike Newbie

    Reputations:
    0
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    5
    It is the N1525AC+BT. In device manager, it only lists the Killer adapter as a wireless network adapter, would that make a difference? I know I ordered the laptop with bluetooth.
     
    mikeike, Jul 21, 2015
    #5
  6. Starlight5

    Starlight5 Yes, I'm a cat. What else is there to say, really?

    Reputations:
    826
    Messages:
    3,230
    Likes Received:
    1,643
    Trophy Points:
    231
    mikeike, pardon my insolence, but did you turn Bluetooth on in Windows?
     
    Starlight5, Jul 21, 2015
    #6
  7. mikeike

    mikeike Newbie

    Reputations:
    0
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    5
    Starlight5, as far as I know it's on. Bluetooth Devices shows up in the task bar. And correct me if I'm wrong, but I don't think there's an extra thing for me to hit with the M5 Pro on Windows 7. I know the manual mentions having something different for Windows 8 but it makes no mention about Windows 7.
     
    mikeike, Jul 22, 2015
    #7
  8. E.D.U.

    E.D.U. Notebook Deity

    Reputations:
    275
    Messages:
    764
    Likes Received:
    117
    Trophy Points:
    56
    Hi. I asked my prior question because there are different network card+BT combos that can come with this system and they require different drivers. Try installing THESE ("K1525 Windows 7 Bluetooth Windows 7"), see if it helps.

    In fact, let's first clean everything up to make doubly sure. You might want to uninstall anything BT related that might be on your system first like so:

    1) Go to "Programs and Features" then uninstall anything that says "Qualcomm Atheros Bluetooth Suite" or any thing that clearly appears to be "bluetooth" related (use top-right search function if needed). Restart if prompted. If there's nothing BT related to uninstall, don't worry about it.

    2) Then go to device manager, expand "Bluetooth Radios," right click any device within "Bluetooth Radios" and uninstall. After this definitely restart.

    3) When you boot back to your desktop from restart, Windows should automatically load up generic BT drivers. Let that be to completion.

    4) Now run and install that file I linked above. Maybe it'll help.
     
    E.D.U., Jul 26, 2015
    #8