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    Full line of dead pixels?

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by kymoz, Dec 2, 2007.

  1. kymoz

    kymoz Newbie

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    Hi there,
    I have a Dell XPS M1330 that has a full vertical line of green pixels in the middle of my screen. It appeared 2 weeks ago for a few minutes and then vanished (without me doing anything). Yesterday, it popped again. I opened the NVIDIA control pannel and the line went away. Few minutes later, the line came back, and stayed there. The laptop was off the whole night and this morning when booted up, the line was there again (it appears even before windows loads).
    This laptop was bought in september. I brought it maybe 3 times to school and it was used very little. I've never dropped it.

    Weren't dead pixels created during manufacturing? How can a full line of pixels die for absolutely no reason off an almost brand new screen?

    Is there any way to fix this or am I forced to ask for a replacement from Dell?

    Thank you for your suggestions!
    Marc
     
    kymoz, Dec 2, 2007
    #1
  2. Lite

    Lite Notebook Deity

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    Ive got this on an old laptop aswell.. But its permenant. any fixes and rep +
     
    Lite, Dec 2, 2007
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  3. Stone825

    Stone825 Notebook Virtuoso

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    There is no way to fix this problem. I am not sure if the GPU is artifacting, or it is your screen. I would suggest giving them a call about it and see what they say. Most likely you will have to either send the laptop in or you may be able to receive a replacement.
     
    Stone825, Dec 2, 2007
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  4. Gintoki

    Gintoki Notebook Prophet

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    Yes this is quite odd. Sending it in would be the best choice and if they say it's necessary, let them send you a new one.
     
    Gintoki, Dec 2, 2007
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  5. Lite

    Lite Notebook Deity

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    its the screen.
     
    Lite, Dec 2, 2007
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  6. vespoli

    vespoli 402 NBR Reviewer

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    Either the screen or possibly the connector between the video card and the screen. If you do any overclocking, that may play a role. Call Dell and see what's up.
     
    vespoli, Dec 2, 2007
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  7. kymoz

    kymoz Newbie

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    Wow, I love this forum so much... You get answers so quick!

    Yeah, I phoned Dell support. Because I have wiped Vista and Dell has no "recommended" videocard driver for XP, he could not run trough his tests to prove that the problem is from the screen.
    "Yeah, but the line appears even before windows loads. At tha time, drivers aren't even loaded. Doesn't it proves the screen is faulty?"
    "I know, but I am force to follow the procedures"
    Fine... I'll have to install Vista on a seperated partition, install the driver, boot and tell the guy "the line is still there".

    I hope the replacement won't have any dead pixels... This one was flawless before the line popped out.

    Thank you guys!
    Marc
     
    kymoz, Dec 2, 2007
    #7