HP DV6135NR Hard Drive Problem

Hi all,

I am having a problem with my HP Laptop and ran across this site searching for answers, so I figured I would post my problem. The other day I got home and went to get on the computer and all the programs were very unresponsive. I shut down, ran Glary Utilities, Adaware, and McAfee thinking I got a bug somewhere and it didn't fix any of the problems. Went into the BIOS and ran the Hard Disk Check and it came back failed. I did an IM session with HP support and they said that the hard drive had failed. Never seen a hard drive fail like this, but I guess I haven't seen everything so I guess it is possible. The customer support rep said that the information on the hard drive should be salvagable. So I guess my 2 questions are; has anyone ever experienced a hard drive failure like this, and second what is the best way to go about ghosting the image over to a new hard drive in a laptop?

Thank you in advance.

 

Did you do an IM chat on your hp laptop?
If you did, it seems like your harddrive is still working.
If the harddrive spins up, you can copy the data off of it with a sata to usb adaptor, like this one.
http://www.newegg.com/Product/Product.aspx?Item=N82E16812232002
This requires you to remove the harddrive in your laptop.

Then you just plug the harddrive into the adaptor, and plug in the usb port into a working computer, and you can back up your files.

Harddrive failures are common, but they usually occur on systems which are either 4 or more years old, or on machines which get around, aka being moved when the system is running.

For imaging and ghosting, go to acronis's website and you can download trueimage, which is a free trial based software. It is great and recommeded by many members here. You can also try nero essentials or norton ghost.

K-TRON

 

I suggest running HDtune and checking your SMART health to see whats failing. Also run a full HD scan if you have time.

The HP BIOS HD diagnostic is quite... horrible. Ive had a few false positives over the year. I swapped a few HD's and it says (FAIL-0#1 or something) for most of them. The drives were perfectly fine....

 

K-Tron, I did the chat on my desktop at home. Everything still boots up fine but when applications, even my antivirus starts up it is very slow. If I try to open any application or file it takes minutes if not longer. I have never personally seen a hard drive fail like this, that is why I am looking for second opinions on it. If it is, with the problems the hard drive is having, I don't know if I hope I can get an imaging program on there. I take it the program needs to be loaded on the hard drive needing to be ghosted? Also, can I just use the trial version of TrueImage to do the change over or will I need to buy the full version for it to work?

Flip,
Thanks for the heads up. I will try to download HDTune on it and see what it comes up with. Will this point me in another direction such as memory or processor if this is the problem?

Thanks again

 

You can use the trial version of acronis to image your harddrive's data to a new harddrive.
If you find anything highlighted in the health tab of hdtune, than I suggest you replacing the harddrive.
It sounds almost like you have a virus or something of the sort, if its just running really slow.
Image the files, onto a desktop harddrive or another drive, and then you can always format your current drive and then reinstall the operating system. If the format fixed the problem, than it sounds like you had a virus.
if the slowdowns still occur with a clean installation, than its time for a new harddrive.

K-TRON