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    HP ENVY 14 and BLU-RAY

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by TBBW, Apr 18, 2013.

  1. TBBW

    TBBW Newbie

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    Hi all,

    I removed the standard DVD/CD Combo drive from my HP Envy 14 Laptop Version 1030ed.
    Model UJ-897.
    I installed a Pioneer BDR-US01 BD Combo Drive.
    Windwos sees the drive (System Information) has all the info etc.
    Even a program called Driver Sleuth gives more info.
    Also Opti Drive sees the drive
    But the drive does not work, if insert a CD/DVD/BD nothing is happening.

    Also when I try to upgrade the firmware from .082 to 1.01 the upgrade utility can not find the device.

    Where do I go wrong,

    Regards,

    Ger
     
    TBBW, Apr 18, 2013
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  2. Prostar Computer

    Prostar Computer Company Representative

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    Under CD/DVD ROM Drives in Device Manager, did you uninstall the driver for the old drive and allow Windows to reinstall the default driver for your current drive?
     
    Prostar Computer, Apr 18, 2013
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  3. TBBW

    TBBW Newbie

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    Thanks for the reply,

    After I removed the old drive
    I made a fresh install of windows 7, using a Samsung drive at an USB port.
    Update all drivers using Drive Sleuth.

    regards,

    ger
     
    TBBW, Apr 18, 2013
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  4. Prostar Computer

    Prostar Computer Company Representative

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    Possible vendor incompatibility then. The only way to find out if it's compatible or not ahead of time is to call the component manufacturer, as HP customer support most likely will not be able to answer that.

    Good luck!
     
    Prostar Computer, Apr 18, 2013
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