Hi,
Been chatting with Dell tech support who tells me I have to replace my hard drive...is it best to buy a new hard drive or go through tech support to get it fixed? no warranty
Mgomez
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also, best way to back up data?
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mullenbooger Former New York Giant
If no warranty and HDD is dead, its probably cheaper just to buy a new one. Are you sure the HDD is dead, a lot of tech support people are morons, although there are definitely some good ones as well.
For backup, it really depends how dead the drive is. If you can access the files on it you could back it up by using something like Acronis TrueImage. If you only have a handful of files/folders you could also just drag them to an external drive or USB stick. If the drive is totally dead, as in you can't read files off of it, I can't help you there. -
Depends how much it costs. Replacing the hard-drive yourself is quite easy.
Here is an illustrated guide from the Dell website if you want to go over the steps.
Though that page skimps a bit on the part where you take the hard drive cover off of the old hard drive onto the replacement.
I'm probably just going ahead, but if you decide to replace the drive yourself, I'd recommend you have a look at the Samsung HM160HC.
Also, can you still run Windows? Because if you can, like mullenbooger says, you can probably just copy your files off somewhere. -
Could pull the drive and put it in a case to pull the data off that way if it still works.
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Don't know how 'dead' it is...I tried to use F8 to reboot and back up but it's not working. Dell Tech sup suggested geek shop at best buy which i will check out in a few. however, if it is fine to buy a hard drive and replace myself, i will go with this. is this an opportunity to buy a hard drive with more memory and is this where I could increase speed?
thanks
mgomez -
what does this mean? pull it out and put into a case? this is very new for me?
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An external case USB for the hard drive so you can plug it into another computer like this.
Hard drive problems Dell Lat 600
Discussion in 'Hardware Components and Aftermarket Upgrades' started by mgomez, Nov 23, 2008.