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    Having some RAM trouble and need some help!

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by Badmanowl, Jul 12, 2012.

  1. Badmanowl

    Badmanowl Notebook Enthusiast

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    So I bought 2 sticks of bytestore 2gb ddr2 for my compaq cq50-100em laptop. I inserted both sticks and instantly it worked but then after 5 minutes crashed and then wouldn't allow windows to open. Not even in safe mode. So I ran memtest86 and had lots of faults. I tried each stick seperately in each slot and found that one of them worked perfectly and the other not at all. I rang amazon to get a replacement and they sent one out to find it is also not working, either on it's own or as a pair. Does anyone know what the problem could be? Thanks!
     
  2. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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    I would return both sticks and get a refund as it might be incompatible, then buy some crucial or other branded memory, or you could have a fault memory slot.

    John.
     
  3. Badmanowl

    Badmanowl Notebook Enthusiast

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    That's what i'm thinking about doing. But surely the memory slots are OK as the good RAM works in both without a problem? Thanks for the help!
     
  4. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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  5. Badmanowl

    Badmanowl Notebook Enthusiast

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    I have been trying to find that out but there is literally no information about my laptop anywhere! Can you point me in the right direction? HP Compaq CQ50-100em. Thanks!
     
  6. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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    Just go to crucial.com and run the "system scanner" from the notebook you are having problems with.

    John.
     
  7. Badmanowl

    Badmanowl Notebook Enthusiast

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  8. tilleroftheearth

    tilleroftheearth Wisdom listens quietly...

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