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    Help recovering Ext. HD Info

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by PhantomKills, Sep 12, 2008.

  1. PhantomKills

    PhantomKills Notebook Enthusiast

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    So i pluged my passport external HD to my Xbox and was watching a movie, everything was fine, untill i tried to step over the xbox and steped on the passport DOH!!! :mad: the xbox said it could no longer read the file and exited the movie, i tried playing another movie but same message appeared, i pluged it into my notebook,and you could hear it try and run but it doesnt apear in my "hard disk drives" under "my computer", so im guessing i broke the reading arm or idk does anyone have any ideas how to get the info back from the HD? some software that someone might recommend? thanks in advance.....
     
  2. Greg

    Greg Notebook Nobel Laureate

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    Software is not going to fix physical damage. If the XBOX and PC cannot detect the hard drive, I'm thinking you are going to have to look into (expensive) forensic data recovery methods.

    You could have damaged the reading arms, or the motor, or electrical components inside, or scratched the drive platters, or caused some other calamity that would prevent the drive from working.
     
  3. Andy

    Andy Notebook Prophet

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    ^ Second that. Software won't help, if the HDD is physically damaged or doesn't power up.

    Though, you can give Recuva or TestDisk a shot.
     
  4. Greg

    Greg Notebook Nobel Laureate

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    SpinRite might help. However, ONLY if the somehow the drive is only intermittently screwing up.

    Keep in mind that if there is physical damage to the drive, continued attempts to access the data on it MAY result in further damage to the data in the drive platters.

    If the data isn't worth $1000+, then by all means go ahead and use any all methods to recover until the drive is a complete dud. Right now that info is lost unless you get lucky, so you might as well try. But if the data is worth at least that much to you, I'd contact a drive recovery specialist.