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    Intel SMART details - are they reliable?

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by mee_mhoo, Nov 8, 2015.

  1. mee_mhoo

    mee_mhoo Newbie

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    Good morning,

    I bought my first Intel SSD 520 a couple of years ago, and I wanted to have a look at the SMART reads that the Intel SSD Drive Toolbox provides. I am shocked.

    It gives a number of 861 Power Cycle Count, when my laptop is on 24/7, even when I travel around. But the shocking number is the Power-On Hours Count. I have 914470 (you read it right, nine hundred fourteen thousand hours). But that's over 100 years. How is that possible? Maybe is it measuring it in minutes?

    Host Writes, 50.47 TB - is this an acceptable number? The drive health and estimated life remaining is still at 100% even with these numbers.

    Thank you!
     
    mee_mhoo, Nov 8, 2015
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  2. mee_mhoo

    mee_mhoo Newbie

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    :(
     
    mee_mhoo, Nov 11, 2015
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  3. tilleroftheearth

    tilleroftheearth Wisdom listens quietly...

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    Did you contact Intel about your concerns?
     
    tilleroftheearth, Nov 11, 2015
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  4. mee_mhoo

    mee_mhoo Newbie

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    I did not. It is out of warranty I suppose, but it is working flawlessly so there is nothing I can tell them really. I just wanted to ask if anyone else in the forum with an Intel drive (or any other SSD drive) has funny numbers on the SMART read, and if it could mean it is about to fail or something of the sort.

    Thank you very much!
     
    mee_mhoo, Nov 11, 2015
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  5. tilleroftheearth

    tilleroftheearth Wisdom listens quietly...

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    What you can ask them is if the numbers are something to be concerned about. ;)

    Myself? If you have backups of your files; use it till it dies. (If it dies).

     
    tilleroftheearth, Nov 11, 2015
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  6. mee_mhoo

    mee_mhoo Newbie

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    I have contacted Intel today and they advised it was indeed very strange. They recommended running a full diagnostic scan to make sure everything is okay - I ran perfectly. Therefore they asked me to Export all the drive details provided by their toolbox so they can investigate, as it could be a bug on their software. Hopefully it is a bug on their software rather than a bug on the drive :).
     
    mee_mhoo, Nov 12, 2015
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  7. ethon21

    ethon21 Notebook Consultant

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    I recall from when I had my Intel 520 Series SSD that the power cycle count would go up when the computer went to sleep, which might explain the higher number. With regards to the other number, I'm not too sure. I know that some numbers need to be converted from a raw value to display the true value, but you're using the manufacturer's tool, so I would find it unusual that it wouldn't automatically perform the conversion.

    If it were some other fields (like uncorrectable errors) I might be more worried, but you should be OK with the full diagnostic coming back clean.
     
    ethon21, Nov 12, 2015
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