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    Interesting ....

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by micka, Aug 4, 2008.

  1. micka

    micka Notebook Guru

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    [Monday, 4 August 2008 7:39 PM] -- Automatically generated message:
    Thank you for using HP's Instant Active Chat Support. Your request has been received by our Technical Support Center, and has been queued. Support for HP Notebooks, Desktops, and Printers are available 24 hours a day, 7 days a week. You will receive a response to your support request in 5 minutes or less.

    [Monday, 4 August 2008 7:39 PM] -- Automatically generated message:
    For reference, your Case ID is 2602326739

    [Monday, 4 August 2008 7:51 PM] -- (me) says:
    Hello?

    [Monday, 4 August 2008 7:58 PM] -- Automatically generated message:
    The HP Support technician, ***** has been assigned to your case.

    [Monday, 4 August 2008 7:58 PM] -- ***** says:
    Hello (me)

    [Monday, 4 August 2008 7:58 PM] -- ***** says:
    Thank you for contacting HP Instant Chat Support. Please give me 2-3 minutes while I review your query on notebook.

    Meanwhile, I would request you to add this page to your Favorites. In case you get disconnected or close your browser, you may come back to this conversation/chat.

    [Monday, 4 August 2008 8:08 PM] -- (me) says:
    ok

    [Monday, 4 August 2008 8:11 PM] -- ***** says:
    This is to inform you that your notebook support maximum of 4 GB RAM.

    [Monday, 4 August 2008 8:16 PM] -- (me) says:
    Do I have a 945 or a 965 chipset?

    [Monday, 4 August 2008 8:30 PM] -- ***** says:
    It is 965 chipset.

    [Monday, 4 August 2008 8:32 PM] -- (me) says:
    Ok so officially you are saying that it supports only up to 4GB, but in actual fact the 965 chipset supports 4GB+ and since i am running Vista 64bit, it could work?

    [Monday, 4 August 2008 8:35 PM] -- ***** says:
    HP recommends maximum of 4 GB RAM in HP notebook.

    [Monday, 4 August 2008 8:36 PM] -- (me) says:
    Ok thank you for your time :)

    [Monday, 4 August 2008 8:38 PM] -- ***** says:
    You are always welcome to instant chat support.


    -------

    What do you think?
     
    micka, Aug 4, 2008
    #1
  2. R4000

    R4000 Notebook Virtuoso

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    The dv6700 series notebooks have a max of 4GB, reguardless of what the chipset supports.
     
    R4000, Aug 4, 2008
    #2
  3. sonoritygenius

    sonoritygenius Goddess of Laptops

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    Chat technicians (HP) are based somewhere FAR away from USA.. make your own inferences... from that......
     
    sonoritygenius, Aug 4, 2008
    #3
  4. K-TRON

    K-TRON Hi, I'm Jimmy Diesel ^_^

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    from your signature, it seems like you already have 4gb of memory installed. If your question is, if its possible to upgrade to 8gb of memory, well most likely not. Their are different revisions of the intel 965 chipset, and only a handful of the high end notebooks on the market can make use of 8gb of memory.
    There really is no need for more than 4gb in a notebook, so stick with 4gb :D

    K-TRON
     
    K-TRON, Aug 4, 2008
    #4