Is build quality worth money?

Gaming notebooks in general have powerful components but lack both a clean design and good quality. 90% of them are fugly as hell.

Business notebooks in general have weak components but have solid build quality.

I guess gamers who want build quality and gaming components are way too few and thats why there exist absolutely no company that caters for us. Or that we are many but few cares too much to raise a voice

 

I dunno, fugly is subjective. Alienware, Sager/Clevo, MSI, and Asus all have decent good build quality for gaming machines.

Also you have to look at what they're used for. A gaming notebook users are usually more concerned about having powerful internal components. Plus gamers are much more likely to update their machines every couple of years.

Business notebooks are designed to last a solid 4 years or more and do basic business tasks, namely web and office tasks which doesn't require the most powerful machine.

I find Sager/Clevo notebooks are the best as far as a clean design, good build quality, and acceptable as a business notebook. I wouldn't dream of taking an AW to a business meeting.

In any case it doesn't matter. My job gives me a bottom of the barrel i3 Dell 14".

 

Sager/Clevo has never had anything even resembling an inspired design. The 6110 that you have is the closest thing I've seen in regards to a decent looking Sager.

But yes, Fugly is in the eye of the beholder. Some people swear up and down that the Latitude I have is the ugliest thing they've laid cornea on... then I also know people that say the MBP's are ugly.

 

HAL hasn't seen the light on the E6420/E6520 and that orange trim on the keyboard. My brother's Clevo W860CU (Eurocom rebrand) seems to have okay build quality, considering I built a decent gaming laptop for him for 700, isn't bad at all.

Macbook Pro isn't ugly but unibody is a poor design, heat dispation and durability wise.

 

You're on a crusade with that orange trim aren't you? lol.

It doesn't look terrible.

 

I think not.

They prefer utilitarian. Fugly is such a harsh word, don't you think?

 

I do compare prices, see sig, my 8740W without the 32 GB of ram and SSD was $82.00 LESS than my MBP 17" minus SSD,A i got last summer at the same time. cost wise business class even wins on price. the x220 replaces my MBA 13" ... $260 less on it. the same price once i added the mSATA and bigger HDD

IMO, not superior at all unless you talk aesthetics. yes they look nicer and have a minimalistic appeal. but as a product themselves on a cost for cost basis they are actually fairly lacking. compared to most non consumer models

 

Why not, Krane? I found an EliteBook 8460p for $850. I'm sure there are deals to find out there.

Mr. Mysterious

 

Is the Thinkpad warranty really that great? When my manager's work laptop (an X220) had an issue with the battery latch coming loose, IT had to send it back to Lenovo, which meant that she was without the laptop for 2 weeks.

And I work for a large multinational enterprise with operations in over 100 countries, so support should've been top-notch.

 

When I sent in my E425 for Warranty repair for the touchpad and pointing stick it took about 3 days to have it back after a motherboard replacement and OS install. Sent it Monday, got it back Wednesday in the afternoon. I thought that was great until I noticed the scratch etched into my display. I was not happy about that.

I mentioned this in the survey I received regarding Lenovo warranty and service but never heard back from them. I did not pursue it. I didn't think it was really worth the trouble for such a small scratch. Other than that, I liked how well Lenovo communicated throughout the whole process, the diagnostic was fast, the representative quickly deemed it needing service, and shipping/return fees were covered.

 

You're the patron. Never forget that.

 

Yea I know, I did give them my hard earned money (The scratch is about 1.5mm long by 0.5mm in width).

It's been over month since that happened to me. What would you suggest I do now? Should I call up support to complain? Ask for a credit? Ask for a coupon? Ask for a replacement?

 

Well 30 days is about the limit but I would still notify them.

As someone who's worked many year in customer service you'd be surprised what customer can get when they insist. Even Jet Blue eventually had to bow to the consumer.

In the future, always take date proved photographs before sending it in. Make your case easy to prove.

 

I'm not sure I understand. Are you saying the Alienware is lower quality, or higher build quality than the others in the list?