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    Laptop Help Plz

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by Bryant101, Jan 6, 2010.

  1. Bryant101

    Bryant101 Notebook Enthusiast

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    Hey Guys, so I bought laptop K50AB a couple months ago and it should have camed with Radeon HD 4570 Video Card. However when I go under device manager-- display adapters, it always shows me that I have HD 3200 or sometimes both HD 3200 and HD 4570.

    I called asus and they told me to uninstall HD 3200, so I did that and after my PC was constantly shutting on and off.

    Did asus ship my PC with wrong video card?

    PS: Every time I plug in my computer for charging, it switches to a different graphics process, is this normal???

    I really appreciate all the help!!!
     
    Bryant101, Jan 6, 2010
    #1
  2. sean473

    sean473 Notebook Prophet

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    I beleive that u have 2 display adapters... switchable ones.... so on battery , u use 3200 and on AC u use 4570 which uses more power... there must be a way for u to switch yourself... check ATI control pannel...
     
    sean473, Jan 6, 2010
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  3. Bog

    Bog Losing it...

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    ...

    Check the specs of your model on the manufacturer's web page to see whether you're supposed to have two display adapters.
     
    Bog, Jan 6, 2010
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  4. Bryant101

    Bryant101 Notebook Enthusiast

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    Thx for the replies guys.
    So, when I am charging my laptop, the laptop switches to HD 3200 from 4570. Sometimes, it stays the same, sometimes it changes from HD 4570 to HD 3200.

    I checked the Asus and Newegg Websites and they both say that my laptop has ONLY HD 4570 Video Card. Do you guys know how I can disable the second video card and only run the first one?

    PS: When you charge your laptops does it immediately say for you that you are about to switch do different graphics processsor??
     
    Bryant101, Jan 6, 2010
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  5. Amnesiac

    Amnesiac 404

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    On a few laptops that have switchable graphics or NVIDIA Hybrid SLI, like the Alienware M17x, there is an option in the BIOS that disables whichever graphics you choose to disable. If I were you, I would look for an option in the BIOS that disables the the HD 3200.
     
    Amnesiac, Jan 6, 2010
    #5
  6. Bog

    Bog Losing it...

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    If the laptop model is specified to only have a 4570, then you probably won't find anything in the BIOS since the laptop simply doesn't have a 3200 IGP.
     
    Bog, Jan 6, 2010
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  7. OneCool

    OneCool I AM NUMBER 67

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    Could they un-install the driver and re-install a newer version and see if that helps?
    Does the laptop use both at the same time like crossfire?
     
    OneCool, Jan 6, 2010
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  8. Bryant101

    Bryant101 Notebook Enthusiast

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    The laptop only uses one(mostly the lower HD 3200). I tried uninstalling HD 3200(the wrong one), but after I did it the computer was constantly shutting on and off.

    How do I get to BIOS in my PC?
     
    Bryant101, Jan 6, 2010
    #8
  9. Amnesiac

    Amnesiac 404

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    When you start up the notebook, there will be a splash screen, usually with the manufacturers logo. There will be a certain key that you have to press, like F2 or the Delete key, or the Escape key.
     
    Amnesiac, Jan 6, 2010
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  10. sean473

    sean473 Notebook Prophet

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    well i read somewhere that there are built in integrated graphics on ATI chipsets with dedicated graphics and the integrated ones disabled....might be having problems with that all...
     
    sean473, Jan 7, 2010
    #10