Memory Errors

We have been experiencing BSOD on Vista Home Premium for the last two weeks or so, and had Dell diagnose it.

They told me it was being caused by ntkernlpa.exe and I had to reinstall Vista - factory image recovery.

Before I did that I was told to run the hardware diagnosis tool. When i did this all passed except for the RAM:

Error Code: 2000-0123 Memoery Integrity Failed (DIMM_B)
address=0_41C02FC8h and 0_01FEEFC8h

XMATS32 test: testing 7F582000h
Memoery Compare Error DIMM_A

So it seems the SODIMM sticks I installed (OCZ 2x1Gb) have errors in them?

Am I reading this right? What's the memory test app recommended here after upgrading RAM?

If it's just the RAM then that's easier to fix than recovering the factory image - RAM has lifetime warranty. I want to be sure we need to recover to the factory HDD image before doing it.

 

http://www.goldmemory.cz/ Is one they also Memtest86 http://www.memtest.org/

Have you try one peice ram at time It cound just be one bad module out two?

I wound say that ether ram fault or incompabilty with you laptop

if you ram Fail the test i see no need to do factorey recover on you laptop

The error suggest it one peice in slot failing maybe try one at tie

 

Not sure about Dell's memory test, but Memtest works well. Give it a shot.

Edit: andy, you're just too damn fast for me to keep up. lol

 

Sorry :> Bmwrob I just got way too much time on my hands :>

 

memtest86+ should do fine...
Make sure that you test with all sorts of permutatins & combinations so that no part of the memory is left untested and that there are no compatibility problems...

 

well i created a bootable CD with memtest and ran it, it started testing and is now stuck on a blue screen showing me errors etc.... I can't seem to get out of it.

Does memtest create a log or something?

If it throws up errors should I just contact TigerDirect (where I bought the SODIMM) and return/exchange them? Or do I contact OCZ?

 

So I ran memtest and it shows up errors - I tried taking one of the SODIMMs out and it still showed erros

So I called Tigerdirect and got a RMA and they are shipping replacements.

I then went and replaced the original Dell SODIMMs and ran memtest again - it sitll showed errors!!!!

Could these errors be somewhere on the motherboard?

But then I ran the Dell Diagnostics, and all tests passed. So with original SODIMMs, memtest reports erros, while Dell Diagnostics memory test was OK. What gives? Should I replace the OCZ SODIMMS and see whether that fixes the problem and if not then go back to Dell?

Or should I just tell Dell that I am getting hardware errors and need to replace the machine? How reliable is memtest - because it is throwing up errors with Dell SODIMMs but Dell Diagnostics is not? In my mind that's the difference between whether it's Dell's problem or mine (ie replacement RAM problem).