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    My laptop ran into a problem

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by Yifei Lang, Jan 28, 2019.

  1. Yifei Lang

    Yifei Lang Newbie

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    My sager NP9172-S(Clevo P775DM3-G) ran into an issue that it won't boot up.
    After I reapply the thermal compound on my GPU and CPU, the laptop boots just fine. Then after a while, when I start a game, the graphics is gone while the audio continues a couple seconds. Right now, when I press the power button, the keyboard has lighting and I can see the NUMLOCK indicator when I press the button. The screen, however, is not completely black and I can still some light but there's no graphics whether or not I plug in to a monitor.
    I currently suspect it has graphics card malfunction. I hope anyone can identify the problem.
    Thanks
     
    Yifei Lang, Jan 28, 2019
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  2. Larry Q

    Larry Q Newbie

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    It sounds like there may be an issue with the logic board, but before any panic, try unplugging the main battery and the CMOS battery and the power adapter, and waiting about five minutes before retrying.

    Beyond this, try reinserting all of your components like the GPU, the memory, and make sure they're well seated in their sockets.
     
    Larry Q, Jan 31, 2019
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