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    Need Help Installing Printer

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by lee42lee, Dec 17, 2007.

  1. lee42lee

    lee42lee Newbie

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    My niece has had trouble installing a printer and asked me to help. When I plug the printer into the computer I get the following error message'

    An error occurred during the installation of the device.
    The RPC server is unavailable.

    Her system is a Dell Inspiron 600m, Celeron 1.4, 256 MB ram and Windows XP Service Pack 2. The printer is a Lexmark X7550. Can someone help me with this problem? Thank you in advance.
     
    lee42lee, Dec 17, 2007
    #1
  2. John B

    John B Notebook Prophet

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    Check to be sure that the RPC service is enabled. Click on Start --> Run --> services.msc
     
    John B, Dec 17, 2007
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  3. lee42lee

    lee42lee Newbie

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    I just checked it and the RPC was set to automatic and the RPC Locator is set to Manual.
     
    lee42lee, Dec 17, 2007
    #3