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    Need help with my dvd player/burner

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by sarahloggin, Jul 21, 2006.

  1. sarahloggin

    sarahloggin Notebook Enthusiast

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    Some of you may have seen my previous posting but I now have a new problem with my DVD burner. Original problem was that while I was able to burn movies using both DVD+R and DVD+RW, for whatever reason I couldn’t do so using DVD+R, but just DVD+RW. After googling, it seems like a lot of people have trouble with this burner.

    Anyway, now the problem is that it won’t even play a regular movie anymore. These are regular DVDs that I rent from netflix but every time I pop in the disc, it can’t read it. The only type that this currently reads is DVD+R movies that I had burned in the past. So in short, my D drive no longer read regular movies which is very troubling. I can clearly hear the drive trying to read DVD but that’s all it does. I did everything I can to fix the problem including installing its latest firmware, tried playing different movies, and even reinstalling windows XP, but to no avail.

    While it would be nice to be able to fix my original problem, at this point, I would just like to be able to play regular DVDs like I was always able to.

    If not too much trouble, I would like to get some help trying to fix this problem.
    Thanks in advance.

    By the way, this laptop is HP zx5070us and the D drive is Toshiba ODD-DVD SD-R6252.
     
  2. mZimm

    mZimm Notebook Evangelist

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    Try reseating the drive in the computer. Sometimes that can help.
     
  3. Malia

    Malia Notebook Evangelist NBR Reviewer

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    Netflix DVDs tend to be pretty scratched up. Sometimes they don't play even if you don't have a problem. Have you tried to put in a DVD that you own, that's been sitting nicely in its case since you bought it? Putting in commercial data DVDs? Reinstalling your DVD player software, or playing the movies with a different player?

    I think it may be the bitsetting that's messing it up.. Because bitsetting is what tells it if it's a DVD+R etc or a DVD-ROM (which is what commercial DVDs are). I don't know if this is right or makes any sense, or how to fix it; I'm just trying to make a guess.

    Malia
     
  4. compaq64

    compaq64 Notebook Consultant

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    Try cleaning the laser eye in the dvd drive with the appropriate cleaning cloth, be very gental. If this doesnt work sounds like you might need to pick up a new one.