Need quick answer on SSD OEM warranty.

I was thinking of buying this SSD: MZHPU256HCGL-00004



Specs:

• M.2 Interface: PCIe Gen2 5Gb/s, up to 4 lanes
• 512MB LPDDR2 DRAM Buffer Memory
• 3 Year Warranty, Support Standard AHCI driver, Support Toggle 2.0 interface, End-to-End Data Protection, Support TRIM Command, RoHS Compliant, Halogen-Free Compliance
• Sequential Read: 1080MB/s, Sequential Write: 800 MB/s, Random Read (QD=32): 120K IOPS, Random Write (QD=32): 60K IOPS
• Not compatible in the Apple MacBook Pro

It would effectively be twice as fast as a Samsung 850 EVO 250GB.
This PCIe M.2 SSD retails for roughly $259.95 US

However, I want to buy it from an eBayer who I have been communicating with. This wouldn't matter normally except it is an OEM product. So I am not purchasing it directly from the reseller, and I am unsure as whether or not it is thus covered by warranty.

I've contacted Samsung directly about this and they stated:

The product does come with a 3 year warranty.

On an Amazon page it states at the bottom in bold:

The eBayer I have been speaking to has been very, very honest about the item. He stated he bought it from a 'memory company' eBay store. He gave me the store's link, and sent me transcript copies of the purchase etc. and email receipt to show me that he did indeed purchase it from there.

I am just not sure as to whether the warranty would carry over, as I would have to mail the item back to Ireland (if they would even take it for a replace).

I did even actually contact the memory retailer company the eBayer bought the SSD from and I asked them if it would be possible to return an OEM product I bought from them for replacement, and they stated that if I gave them the transaction ID, they would organise an RMA.

So as far as I am concerned. The buyer is very very honest enough to do business with, and has complied with all of my requests. The reseller themselves who sold the product has stated that if I provided them a transaction ID that they would organise an RMA.

I am just worried that if something happens to the SSD that I will be out of money as there will be some way I can't get a replacement via warranty.

So why all the trouble?
Well the SSD is listed at only €95 and that is cheaper than a new Samsung 850 EVO which isn't even half as fast. (Before you ask, yes I do have an M.2 compatible motherboard, it's an ASUS Z97-PRO Gamer

What do you guys think, is buying this a bad idea? Do you think that if I have an electronic copy of the receipt (the seller doesn't seem to have a physical paper copy) that I would be able to get a replacement via RMA through the reseller for this product?

Thanks.

P.S. The listing ends at 6:30pm GMT. So.. I have roughly 6 hours to decide.

 

As far as the unit no but the warranty could be an issue. Since the ebay'er you are talking too is the purchaser from the authorized reseller that can take warranty action and they are in Ireland. It seems like a lot of hoops to say the least.

But this is what happens when you try and do a major saving's, you decidedly jump through hoops if there are problems. It does not seem from the responces you would have a problem getting the warranty done, just hoops and time frame etc..

 

Personally, I would treat it as a non-warranted product. From what you posted, it looks like for any warranty claim to be honored, it would have to go at least from you to the person you bought it from to the person they bought it from to the company they work for to Samsung, and then back for a replacement unit. That's at least 2 more intermediaries than I'd be comfortable with.

Samsung SSDs have a low failure rate (below 1% last I looked), so you're not likely to run into problems that require replacement. But if something does happen, you're probably going to be out of luck. Your call.

 

+ 1 right here.

All OEM offerings have very severe warranty coverage limitations - to the point of actually having none in many scenarios - when sold outside of a system.

 

Unless the product was being sold by an authorized reseller or under other very specific circumstances, most companies will not provide a warranty for anything sold on fleBay.

Now you would have recourse with fleBay (30 days) and PayPal (180 days) if something were to happen, but you have to proceed somewhat carefully there.

 

To do all this with one of the worst (than 2.5" SATA3 models) M.2 SSD's available?

I hoped you missed the deadline...

 

Hi

I have question about unrelated thead about swapping 25W TDP CPU for 35W TDP to Hauptplatine. You didn´t write any information about how it went and if it worked. I´m interested in the same thing so I´m doing research about that topic.

This is link to that thread http://forum.notebookreview.com/thr...a-lower-tdp-cpu-to-a-higher-tdp.618059/page-2

 

I've had a couple ppl with OEM Samsung drives and tried contacting Samsung for warranty.

Samsung only offers Warranty for "retail model drives", aka, the 470, 830, 840, 840 EVO, 840 PRO, 850 PRO, and 850 EVO.