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    New WD Mybook

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by Trickology, Nov 8, 2007.

  1. Trickology

    Trickology Notebook Enthusiast

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    WOW WD customer service is horrible. I called and said i have a new my book 500gb home edition with vista and i can only remove drive from my dell e1705 when i shut down. I cant remove it while in windows is running. It always says drive in use, it only works right when comp boots up and don't access the drive. After about 5 mins of the tech looking something up he tells me just shut down computer any thing else i can help you with. (Thanks Big Help)

    Can any one help me out thanks

    I have it hooked up via firewire 400
     
    Trickology, Nov 8, 2007
    #1
  2. Liquid Steel

    Liquid Steel Notebook Consultant

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    call again and get a different rep. If the second person is ****, ask to talk to a supervisor.

    General tech help system right there. If nothing else, the WD e-RMA is excelent.
     
    Liquid Steel, Nov 8, 2007
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