Please help! Newegg ram problem!!!

i ordered dell 1520 with 1gb ram. then i bought this 4gb ram for my laptop. the picture on web site is
but they sent me this ram:

As you see front is totally correct,even numbers... but rams are wrong. its look like desktop ram as you see. Am i order wrong ram or are they sent me wrong ram? please help me i am not good at rams so i dont know what should i do....

edit: the weird thing is even its written sodimm on ram.. u can see on the warranty sticker that its written sodimm. but its not sodimm.. its regular dimm desktop ram!!! this people are crazy!!!!


the url of ram is: http://www.newegg.com/Product/Product.aspx?Item=N82E16820220256

 

That blows man, Newegg has soddimm next to it, and they sent you ddr2 desktop ram. If you report the problem, they should give you the money you spent as credit towards another purchase.

Wow that sucks, it is definitely newegg's fault.

K-TRON

 

definitely wrong...

 

Does the model number on the ram you recieved say PSD24G667K(without the S before the K) and what does the invoice say?

PSD24G667SK is laptop memory
PSD24G667K is desktop memory.

Either way call Newegg and they should issue an replacement.

 

just call newegg up and get it switched. man thats unlucky =/

 

the odd thing is the number is PSD24G667SK. they used wrong sticker!! they are crazy. i am gonna send it back for refund and i am gonna order new one (its gonna be faster). but i am not sure for ordering again from newegg.. is there any more web site for ordering cheap notebook ram?

 

Interesting...I would still contact NewEgg and see what they say( i wonder what they will say).

Check the Hot ram deals thread for great prices on memory.

 

This is definitely not NewEgg's standard level of treatment. Just be nice, they might surprise you.

 

I don't think NewEgg puts the stickers on the RAM. Just get in touch and switch it out. No big deal.

 

Just contact newegg, they will take care of it. Like Greg said, this is not their standard of service. I've made many purchases from them and have had to return an item or two, never having a problem.

 

thx guys, i sent it back. and i ordered from fyrs.com 4gb OCZ rams. its 109$ after 40$ rebate. very good deal!
here is the link for ram

 

As everyone said, give them a call. I am sure they will fix the issue for you without hassle.

 

newegg rocks im sure they will do whatever needs to be done. at least they always have for me

 

That looks like a gud deal, enjoy ur new RAM

 

Glad your problem got solved. I'll add my voice to the chorus regarding Newegg though. I've dealt with them for years now. Their customer service is, bar none, the absolute best. I wish that all such vendors would take a page from Newegg's book.