Power Surge On Hub Port Error

I am not sure what is causing this but I keep getting a "Power Surge On Hub Port Error".



When I click on that message this is what pops up.



This message continually pops up even if I click repair it. This message also appears if I have USB plugged in to my laptop or if I don't have USB plugged in.

There is only one thing that I did different that might have caused this. I got a new USB hub that has 4 ports on it. I was transferring songs to my iPod through that hub as well as using my external hard drive. My printer and my laptop cooler were both plugged in as well to the hub.

After I had transfered my music I unplugged my laptop from the hub and the AC. When I came back my hand touched the USB Hub and I got a static shock! I knew that wasn't good but things seemed okay. Then the next day this error started.

I am still able to use my USB hub and all the USB ports on my laptop. I just keep getting this annoying message and I don't know how to fix it. Please help a USB noob. lol
Tim

 

I got that message on my desktop USB port when I tried to plug a flash drive into the front USB port. From then on whenever I tried to plug anything into that port, I got an error. I figured out that mine did it because a peice of plastic inside the usb port on my computer broke off and I guess made a couple peices of metal that werent supposed to touch, touch. As to how to fix it, I have no idea, on mine I just stopped using that USB port.

 

What sort of USB hub do you have? Are you using a standalone power adaptor for the USB hub, or your external HDD?

That could be the problem.

 

I am also thinking that the either the hub or the USB port itself was overloaded--especially if none of the devices were self-powered or if the hub doesn't have its own power supply.

 

Yes...u overloaded ur USB port. Does it still show the msg if you unplug the USB hub?

 

You'll want to invest in a powered USB hub as Chris was talking about if you have that many devices that are dependent on the power the computer supplies them with. Use different USB ports for now.

If you unplug that external hard drive, then it will solve your problem. That uses the most power.

 

Yep that is what is driving me crazy. I still get the error message even though I have unplugged the USB hub from my USB port. Even though everything still works I get this error message constantly. It never goes away no matter what I do.

There has to be a way to reset it somehow because microsofts way isn't working (go figures ). Thanks for all the helps guys and keep it coming.

BTW I will never do that again. lol
Tim

 

Maybe reinstalling the USB drivers would get rid of it? Since the USB port is still working that might do the trick.

 

How do I go about doing that Chris? Should I use my disc that came with my laptop or should I try to update them through the device manager.

Another thing that sucks is I don't know which one is causing the problem. It just says "unknown USB device" (Thanks for the detailed description microsoft -_-)
Tim

 

Did the disc that came with the notebook have a drivers section? Or is it a restore disc with everything pre-packaged?

I had thought that USB drivers were seperate--but after just trying to find my own I realize the USB drivers may just be from Microsoft. Perhaps updating through the device manager is something worth trying.

My next suggestion was going to be a clean install of the OS. Hopefully there was no physical damage caused by the power surge. That's what I'm afraid of.

Sorry, Tim. I wish I could be more helpful for you here.

 

To uninstall the USB devices you can go to Device Manager, select a USB device, right click and select uninstall. Then right click on USB Controllers and select scan for changes.

It remains to be seen whether this might flush out your problem, but this general procedure works for resetting some other devices. You may first want to try just the problem item, but if this doesn't work, uninstall everything under USB. More tedious, but a lot easier than reinstalling Windows (which to clear this type of problem would need to be a complete reinstall, not a rebuild).

John

 

it could be HP's fault, not Microsoft's Tim

USB Drivers are built into the XP Operating System, so there are very rarely standalone USB drivers. "Refreshing" the USB drivers might do the trick. There wont be a disc. Go to device manager, and click on the USB hub or ports and right click, uninstall and reboot.

I had this type of problem when I used my mother's echocardiogram device using the serial port, and doing that solved the issue.