The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Problems with RAM matching

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by Moz@rt, May 6, 2018.

  1. Moz@rt

    Moz@rt Notebook Enthusiast

    Reputations:
    2
    Messages:
    27
    Likes Received:
    13
    Trophy Points:
    6
    I've had a Dell Inspiron 5577 for two months now, but it only has 8GB RAM and the games stutter badly.

    I have a friend who had a 8GB stick which I popped in my system and hoping to get 16GB total ram, I'm getting only 11.9GB RAM. This has created a problem and now I'm afraid to buy any other stick in the market, since the RAM that I wanna buy is not available in shops or online stores.The gamplay has become smoother anyways.

    Things I've tried:
    1.Restting CMOS
    2.MSCONFIG has no max value set

    Thanks in advance!
     
    Moz@rt, May 6, 2018
    #1
  2. Moz@rt

    Moz@rt Notebook Enthusiast

    Reputations:
    2
    Messages:
    27
    Likes Received:
    13
    Trophy Points:
    6
    [​IMG]

    [​IMG]

    [​IMG]

    [​IMG]
     
    Moz@rt, May 6, 2018
    #2
  3. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

    Reputations:
    7,197
    Messages:
    28,840
    Likes Received:
    2,165
    Trophy Points:
    581
    The CPU-Z data for slot 1 slows a 4GB module. 4GB + 8GB = 12GB. Is it incorrectly labelled.

    John
     
    John Ratsey, May 6, 2018
    #3
  4. Moz@rt

    Moz@rt Notebook Enthusiast

    Reputations:
    2
    Messages:
    27
    Likes Received:
    13
    Trophy Points:
    6
    I know, right? It is what worrying me!!
     
    Moz@rt, May 6, 2018
    #4
  5. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

    Reputations:
    7,197
    Messages:
    28,840
    Likes Received:
    2,165
    Trophy Points:
    581
    And it worries me that you seem to think that it's an 8GB module. Hence my question about labelling. If you want 16GB total then you need to change this module for an 8GB one. You don't need to have exactly the same as the 8GB one you've already got - the BIOS figures out the fastest timings supported by both modules by looking at the SPD data.

    John
     
    John Ratsey, May 7, 2018
    #5
    alexhawker likes this.