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    Ram installation problem

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by Legacy40k, May 16, 2009.

  1. Legacy40k

    Legacy40k Notebook Consultant

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    I just ordered new ram for my Sager NP8660 and have run into a problem

    Originally I had in it two 1gig DDR3 sticks of ram. I ordered a 2gig DDR3 stick (I thought it was a single stick of 2gig in there already). So I pulled out the original sticks, stuck in the new stick and hit the power button.

    All I got was a black screen for about 5 seconds with the power light on, then it turns off.

    I've also tried 1 old stick with the new stick,

    both the old sticks, even switching which one is on top.

    No matter what I do, I am getting the same black screen, no BIOS, no nothing.

    I need some help to get my notebook working again. The only good news here is I backed everything up a couple days ago to an external drive.
     
  2. Soviet Sunrise

    Soviet Sunrise Notebook Prophet

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    Did you remove the battery before you swapped sticks?
     
  3. Legacy40k

    Legacy40k Notebook Consultant

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    Well, I feel really stupid for saying this but no. I grounded myself, unplugged it, but didn't pull out the battery. So I probably fried all 3 sticks then without even knowing it?
     
  4. Bartlett

    Bartlett The Prophet

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    Hmm, perhaps you damaged the RAM by static electricity?
    The only way to find out is to order another 2GB stick (would give you 4GB of RAM anyway). Otherwise, I would remove the battery, press the power button, place the RAM in, put the battery in, and then turn it on and see what happens.
     
  5. Soviet Sunrise

    Soviet Sunrise Notebook Prophet

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    <object width='425' height='344'><param name="movie" value="http://www.youtube.com/v/1ytCEuuW2_A&hl=en&fs=1"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/1ytCEuuW2_A&hl=en&fs=1" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width='425' height='344'></embed></object>
     
    Last edited by a moderator: May 6, 2015
  6. Legacy40k

    Legacy40k Notebook Consultant

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    I just lost 3 sticks of ram and thus wasted my money on the new stick I just got... which wouldn't even be as big a deal of DDR3 ram was easy to find, especially on a Holiday weekend here when I need my notebook to finish some projects for a portfolio I'm working on. The video doesn't help.
     
  7. nacr05

    nacr05 Extreme Overclocker

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    ROFL @ Soviet... Too funny...
     
  8. arunragavan

    arunragavan Notebook Consultant

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    I did the same with my Asus F9s. I too had the same problem. The machine did not boot...thank god, since i had asus international warranty for 2 good years, RMA replaced my motherboard... check with you service guy...
     
  9. boypogi

    boypogi Man Beast

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    you might have fried your mobo :sad:
     
  10. Legacy40k

    Legacy40k Notebook Consultant

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    So there is a chance I fried my motherboard instead of the ram? or as well as?
     
  11. Bartlett

    Bartlett The Prophet

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    There is a chance but I doubt it. I'm sure it's just the RAM modules. Just get 1 2GB stick for now, and see if that works, which it should.
     
  12. Blueman101

    Blueman101 Notebook Evangelist

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    so whenever you want to install new ram into any laptop u have to remove cmos, install ram then put cmos back in?
     
  13. Soviet Sunrise

    Soviet Sunrise Notebook Prophet

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    Why would you need to remove the CMOS? On many laptops, you can only access the CMOS after taking half the chassis apart. All you need to do is properly ground yourself and remove the DC and main battery.
     
  14. theriko

    theriko Ronin

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    The cmos battery is an arse to get to as it's under the right palmrest on this machine.