The 2013 Razer Blade is known for its problems with its camera: it frequently changes from green, to red, to gray. So I called the Blade support team, and they were able to download a patch that would "fix" the problem. Except it didn't. Now, the camera doesn't work at all. They said that I should send it in for repairs, but I feel like there's probably another way to fix this without sending it in. I've tried to "rollback" the computer to a previous states, but that didn't work. Do you guys have any suggestions? I really don't want to give up this wonderful laptop for a couple weeks, especially since I've only had it for a few days.
-Aidan
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tilleroftheearth Wisdom listens quietly...
You've had it for a few days? Time to RMA and get a better overall platform is my suggestion.
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This is time where I want to troll and say "You should have bought an Alienware"... This is where Alienware's NBD warranty really helps. I have a feeling the patch might have broken the camera by corrupting the firmware or something.. You'll probably have to RMA it.
Razer Blade 14" Camera HELP
Discussion in 'Hardware Components and Aftermarket Upgrades' started by Schnuggs, Jun 17, 2014.