Replacement video card questions Alienware m17xR4

Hey folks,

I had the misfortune of having my video card fry on me a couple of days after the warranty expired. I am trying to figure out what I need to do to get the video card replaced, so I contacted tech support and was told they couldn't help me since the warranty was expired. I then proceeded to contact Dell Parts to get prices, part numbers, and compatibility of other video cards, I had no luck with this either, as they said they had no more replacement cards in stock as well as they didn't know what the part numbers are (WOW). So completely a waste of time.

I currently have an Nvidia GTX 675m

I am hoping someone here can enlighten me as I am not accustomed to how to get parts for laptops and I know it isn't quite as easy as desktops.

Questions:
Are the video cards for laptops all different as one from say the new Alienware M17 or will video cards from either fit in either.
What video cards are compatible with the Alienware M17xR4? Will any of the 800 series work?
What are their part numbers?
Where can I purchase one of these cards?
Will I need to purchase another heat seek unit as well?

Any other information you can give me pertaining to how this works on laptops would be much appreciated. Please let me know if you need any further information from me in order to answer the questions.

Thank you

 

R4 should support 680M/7970M/780M. 675M is a 580M rebrand and should be avoided at all costs (they like to die very quickly as you found out).

 

Hmm, The 675m is what came with it when I bought it. Wonderful.

So of those, do you know where I can get one? and how I know it will work or are all of them the same? and not specific to a certain system.

Thanks for your reply.

 

Hello, probably this threat is not relevant anymore but did you eventually succeed? I am also planning on upgrading my m17xr4


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I have a friend who has the same laptop and want's to upgrade too. Any feedback would be great.