The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Scorpio Black HDD - Is it dieing?

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by bboy1, Jul 29, 2010.

  1. bboy1

    bboy1 Notebook Evangelist

    Reputations:
    21
    Messages:
    397
    Likes Received:
    0
    Trophy Points:
    30
    I'm currently using a 320GB Scorpio Black in my laptop and recently I have been having problems. The HDD is 1.5 years old but the problem started after I got my laptop repaired (motherboard was replaced) so I thought it was maybe a problem with the SATA connection or something. However, after looking around on forums I think my HDD is failing. What happens is that sometimes Windows will freeze and then crash resulting in the following BSoD.

    [​IMG]

    It usually happens shortly after Windows boots. After the BSoD it also shows a black screen saying boot disc failure and to insert bootable media or something. After a force restart Windows boots normally. This maybe happens once a week.

    Using HD Tune I did some benchmarks and I got the following results

    [​IMG]

    [​IMG]

    [​IMG]

    As you can see I have a warning for Ultra DMA CRC Error Count. Has anyone had this error before? Would this be the cause of the problem? Should I RMA or is there something else I should do? Thanks
     
    Last edited by a moderator: May 6, 2015
  2. bboy1

    bboy1 Notebook Evangelist

    Reputations:
    21
    Messages:
    397
    Likes Received:
    0
    Trophy Points:
    30
    Strangely, my second HDD is reporting the same error even though I just bought it 2 weeks ago.

    [​IMG]

    Interface communication errors = 2? Does that mean the 2 SATA connections in my laptop are faulty?

    I saw this thread and the guy says that the error will always remain even with a different HDD because it remains in the SMART log. This may be why it's saying there's an error for the 2nd HDD? I'm confused because I've tried another HDD as well as an SSD in my laptop after I got my laptop back and neither of them had this problem. This is why I think it's my Scorpio Black HDD BUT this happened after I got my laptop back from being repaired so what if it's a faulty SATA connection?

    Ultra DMA CRC Error Count - Overclock.net - Overclocking.net
     
    Last edited by a moderator: May 6, 2015
  3. kent1146

    kent1146 Notebook Prophet

    Reputations:
    2,354
    Messages:
    4,449
    Likes Received:
    476
    Trophy Points:
    151
    The blue-screen, and the fact that your reboot gives an error message of "boot disc failure and to insert bootable media" means that it is highly likely that either your HDD is failing, or the SATA controller on the motherboard is failing.

    The only way to determine what is causing the problem is to try another HDD in it for a week or two, and see if you get the same problems. If yes, you need to replace the motherboard. If no, then your original WD Scorpio hard drive is dying.

    In either case, back up whatever critical data you can't afford to lose right now. When a hard drive dies, it usually just dies without warning, taking any non-backed-up data with it. Consider the fact that you have some kind of indicator that a hard drive is failing to be a blessing.
     
  4. bboy1

    bboy1 Notebook Evangelist

    Reputations:
    21
    Messages:
    397
    Likes Received:
    0
    Trophy Points:
    30
    I strongly believe the hard drive's SATA connection is failing. I installed the hard drive in my other laptop and from the first boot, Windows crashed and came up with the following screen. I'm going to RMA the hard drive. Lucky it came with 5 years warranty.

    [​IMG]
     
    Last edited by a moderator: May 6, 2015
  5. kent1146

    kent1146 Notebook Prophet

    Reputations:
    2,354
    Messages:
    4,449
    Likes Received:
    476
    Trophy Points:
    151
    I agree with you - it looks like your hard drive is dying. Time to RMA it.