Toshiba Satellite P200D-11L Overheated

Dear all,

I have a Toshiba P200D-11L laptop and I de-install Windows Vista from it. For about 6 months I have Windows XP on it and in the last 3 weeks, I have some problems of Overheating and unexpected shut down, which are very dangerous for my laptop.

What do you suggest me to do? Do I have to install any additional driver?

Thank you very much in advance.

 

1) Run Hwmonitor to check that laptop is overheating; please post the results.
2) Have you cleaned out the computer recently for dust and debris? Use a can of compressed air and a vacuum cleaner.

 

I will clean out it instantly.

The results of Hwmonitor are the following :

CPUID Hardware Monitor 1.1.3.0
-----------------------------------------------------

Mainboard Vendor TOSHIBA
Mainboard Model JASAA (0x160 - 0x2F690)


Hardware monitor
-----------------------------------------------------

AMD Turion 64 X2 Mobile TL-60 hardware monitor

Temperature sensor 0 87°C (188°F) [0x220] (Core #0)
Temperature sensor 1 89°C (191°F) [0x227] (Core #1)

Dump hardware monitor



Hardware monitor
-----------------------------------------------------

ATI Mobility Radeon HD 2600 (Omega 3.8.442) hardware monitor

Temperature sensor 0 38°C (100°F) [0x26] (GPU Core)

Dump hardware monitor



Hardware monitor
-----------------------------------------------------

TOSHIBA MK2035GSS hardware monitor

Temperature sensor 0 45°C (112°F) [0x2D] (HDD)

Dump hardware monitor


Processors Map
------------------------------------------------------------------------------------

Number of processors 1
Number of threads 2

Processor 0
-- Core 0
-- Thread 0
-- Core 1
-- Thread 0


Processors Information
------------------------------------------------------------------------------------

Processor 1 (ID = 0)
Number of cores 2 (max 2)
Number of threads 2 (max 2)
Name AMD Turion 64 X2 Mobile TL-60
Codename Tyler
Specification AMD Turion(tm) 64 X2 Mobile Technology TL-60
Package Socket S1 (638)
CPUID F.8.1
Extended CPUID F.68
Brand ID 2
Core Stepping
Technology 65 nm
Core Speed 1995.1 MHz (10.0 x 199.5 MHz)
HT Link speed 798.0 MHz
Stock frequency 2000 MHz
Instructions sets MMX (+), 3DNow! (+), SSE, SSE2, SSE3, x86-64
L1 Data cache 2 x 64 KBytes, 2-way set associative, 64-byte line size
L1 Instruction cache 2 x 64 KBytes, 2-way set associative, 64-byte line size
L2 cache 2 x 512 KBytes, 16-way set associative, 64-byte line size
FID/VID Control yes
max FID 10.0x
max VID 1.150 V
Features XD, VT
K8 Thermal sensor yes
K8 Revision ID 6.0
Attached device PCI device at bus 0, device 24, function 0
Attached device PCI device at bus 0, device 24, function 1
Attached device PCI device at bus 0, device 24, function 2
Attached device PCI device at bus 0, device 24, function 3


Thread dumps
------------------------------------------------------------------------------------

CPU Thread 0
APIC ID 0
Topology Processor ID 0, Core ID 0, Thread ID 0
Type 02002009h
Max CPUID level 00000001h
Max CPUID ext. level 80000018h

Function eax ebx ecx edx
0x00000000 0x00000001 0x68747541 0x444D4163 0x69746E65
0x00000001 0x00060F81 0x00020800 0x00002001 0x178BFBFF
0x80000000 0x80000018 0x68747541 0x444D4163 0x69746E65
0x80000001 0x00060F81 0x0000059F 0x0000011F 0xEBD3FBFF
0x80000002 0x20444D41 0x69727554 0x74286E6F 0x3620296D
0x80000003 0x32582034 0x626F4D20 0x20656C69 0x68636554
0x80000004 0x6F6C6F6E 0x54207967 0x30362D4C 0x00000000
0x80000005 0xFF08FF08 0xFF20FF20 0x40020140 0x40020140
0x80000006 0x00000000 0x42004200 0x02008140 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x0000007F
0x80000008 0x00003028 0x00000000 0x00000001 0x00000000
0x80000009 0x00000000 0x00000000 0x00000000 0x00000000
0x8000000A 0x00000001 0x00000040 0x00000000 0x00000002
0x8000000B 0x00000000 0x00000000 0x00000000 0x00000000
0x8000000C 0x00000000 0x00000000 0x00000000 0x00000000
0x8000000D 0x00000000 0x00000000 0x00000000 0x00000000
0x8000000E 0x00000000 0x00000000 0x00000000 0x00000000
0x8000000F 0x00000000 0x00000000 0x00000000 0x00000000
0x80000010 0x00000000 0x00000000 0x00000000 0x00000000
0x80000011 0x00000000 0x00000000 0x00000000 0x00000000
0x80000012 0x00000000 0x00000000 0x00000000 0x00000000
0x80000013 0x00000000 0x00000000 0x00000000 0x00000000
0x80000014 0x00000000 0x00000000 0x00000000 0x00000000
0x80000015 0x00000000 0x00000000 0x00000000 0x00000000
0x80000016 0x00000000 0x00000000 0x00000000 0x00000000
0x80000017 0x00000000 0x00000000 0x00000000 0x00000000
0x80000018 0x00000000 0x00000000 0x00000000 0x00000000

Cache descriptor Level 1 I 64 KB 1 thread(s)
Cache descriptor Level 1 D 64 KB 1 thread(s)
Cache descriptor Level 2 U 512 KB 1 thread(s)

MSR 0x0000001B edx = 0x00000000 eax = 0xFEE00900
MSR 0xC001001E edx = 0x00000000 eax = 0x00000060
MSR 0xC0010015 edx = 0x00000000 eax = 0x00000041
MSR 0xC0010042 edx = 0x32101E12 eax = 0x100C000C
MSR 0xC0010041 edx = 0x00000001 eax = 0x0000120C

CPU Thread 1
APIC ID 1
Topology Processor ID 0, Core ID 1, Thread ID 0
Type 02002009h
Max CPUID level 00000001h
Max CPUID ext. level 80000018h

Function eax ebx ecx edx
0x00000000 0x00000001 0x68747541 0x444D4163 0x69746E65
0x00000001 0x00060F81 0x01020800 0x00002001 0x178BFBFF
0x80000000 0x80000018 0x68747541 0x444D4163 0x69746E65
0x80000001 0x00060F81 0x0000059F 0x0000011F 0xEBD3FBFF
0x80000002 0x20444D41 0x69727554 0x74286E6F 0x3620296D
0x80000003 0x32582034 0x626F4D20 0x20656C69 0x68636554
0x80000004 0x6F6C6F6E 0x54207967 0x30362D4C 0x00000000
0x80000005 0xFF08FF08 0xFF20FF20 0x40020140 0x40020140
0x80000006 0x00000000 0x42004200 0x02008140 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x0000007F
0x80000008 0x00003028 0x00000000 0x00000001 0x00000000
0x80000009 0x00000000 0x00000000 0x00000000 0x00000000
0x8000000A 0x00000001 0x00000040 0x00000000 0x00000002
0x8000000B 0x00000000 0x00000000 0x00000000 0x00000000
0x8000000C 0x00000000 0x00000000 0x00000000 0x00000000
0x8000000D 0x00000000 0x00000000 0x00000000 0x00000000
0x8000000E 0x00000000 0x00000000 0x00000000 0x00000000
0x8000000F 0x00000000 0x00000000 0x00000000 0x00000000
0x80000010 0x00000000 0x00000000 0x00000000 0x00000000
0x80000011 0x00000000 0x00000000 0x00000000 0x00000000
0x80000012 0x00000000 0x00000000 0x00000000 0x00000000
0x80000013 0x00000000 0x00000000 0x00000000 0x00000000
0x80000014 0x00000000 0x00000000 0x00000000 0x00000000
0x80000015 0x00000000 0x00000000 0x00000000 0x00000000
0x80000016 0x00000000 0x00000000 0x00000000 0x00000000
0x80000017 0x00000000 0x00000000 0x00000000 0x00000000
0x80000018 0x00000000 0x00000000 0x00000000 0x00000000

Cache descriptor Level 1 I 64 KB 1 thread(s)
Cache descriptor Level 1 D 64 KB 1 thread(s)
Cache descriptor Level 2 U 512 KB 1 thread(s)

MSR 0x0000001B edx = 0x00000000 eax = 0xFEE00800
MSR 0xC001001E edx = 0x00000000 eax = 0x00000060
MSR 0xC0010015 edx = 0x00000000 eax = 0x00000041
MSR 0xC0010042 edx = 0x32101E12 eax = 0x100C000C
MSR 0xC0010041 edx = 0x00000001 eax = 0x0000120C



Drive
-----------------------------------------------------
Name TOSHIBA MK2035GSS


Display
------------------------------------------------------------------------------------

ATI direct I/O API

Display Adapter
-----------------------------------------------------
Name ATI Mobility Radeon HD 2600 (Omega 3.8.442)
Family 0x20600
Sensor type 0x4600
Vendor ID 0x1002 (0x1179)
Model ID 0x9581 (0xFF01)
Revision ID 0x0



ACPI
------------------------------------------------------------------------------------

 

Good morning!

The problem persists and after the cleaning up yestreday, the laptop opens the Windows and after a few minutes it shuts down!

Do I have a problem in my Operating System? In laptop's motherboard?

Thank you very much in advance.

 

Maybe update your drivers on the processor?

 

Ok, this is odd because your GPU temps are very normal, while your CPU is overheating like mad. Can you check your power settings under Vista to make sure that you aren't running in performance mode or anything?

If that isn't the problem, then you might want to consider getting the unit repaired, although you could undervolt, buy a cooling pad, etc; the problem with the latter course of action is that the laptop shouldn't be overheating to begin with.

 

How did you cleaned the laptop? Did you opened it up and sprayed compressed air on the fan heatsink fins?

 

Firstly, I would like to thank all of you for your replies. I didn't open the laptop for cleaning it. I used a vacuum cleaner and I tried to get any dust from it. As I wrote you above, I am using MS Win XP SP3 right now. I am thinking of installing MS Vista again in order to see if XP have the problem.

What do you suggest?

 

I'd suggest opening your laptop from the inside and make sure there are no clogged particles on the fan exhausts.
Really the OS does not make a difference considering the CPU underclocks when not needed meaning it's not running at full speed (Adaptative Mode).
And consider those AMD processors in my opinion tend to rend a hell lot hot than Intel counterparts, my CPU barely reaches 55C under load (undervolted that is).

Download you laptop hardware maintenance manual, there should be the dissasembly instructions to get access to the fan/heatsink. In Lenovo's is quite easy, I dunno about Toshiba's (that's a reason I love Thinkpads)