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    USB Port Problem!

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by KraKerS, Jul 17, 2009.

  1. KraKerS

    KraKerS Notebook Enthusiast

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    Hi.

    I have a problem about USB Port. I recently connect my Optical mouse to my laptop, but it didn't work, but the mouse is recieving power because the mouse lights up. How can i fix this?? Even other usb devices doesn't work anymore.

    Here's the screenshot when i plugged in my mouse...

    [​IMG]

    Hope someone can help me with this.. :( :(
     
    Last edited by a moderator: Feb 6, 2015
    KraKerS, Jul 17, 2009
    #1
  2. moral hazard

    moral hazard Notebook Nobel Laureate

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    there is probably a better way to solve this but all I can think of now is to backup all your files and then make a clean install of windows.

    hopefully someone will have a better answer.
     
    moral hazard, Jul 17, 2009
    #2
  3. Mastershroom

    Mastershroom wat

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    Have you installed chipset drivers for your laptop?
     
    Mastershroom, Jul 17, 2009
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  4. goofball

    goofball Notebook Deity

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    remove usb controllers from device manager, reboot and let windows reinstall drivers?
     
    goofball, Jul 17, 2009
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  5. Triangle Laptops

    Triangle Laptops Company Representative

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    The first thing I would do to troubleshoot is to reinstall any drivers that does with your mouse. The mouse should work regardless, but it's a good place to start.

    If the problem persists, I agree to uninstal/reinstall the USB from the device manager, then reinstall Windows if there's still no luck.
     
    Triangle Laptops, Jul 17, 2009
    #5
  6. qhn

    qhn Notebook User

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    Are you plugging the mouse direct to the notebook's USB port(s) or via a hub?

    cheers ...
     
    qhn, Jul 17, 2009
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  7. KraKerS

    KraKerS Notebook Enthusiast

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    I have reset my notebook to it's factory settings, hopefully the usb ports now work.. Thanks for everyone's help...

    cheers...
     
    KraKerS, Jul 18, 2009
    #7
  8. sean473

    sean473 Notebook Prophet

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    Well there was a solution. I had the same problem as u yesterday. I did this to solve it. I shutdown my laptop and disconnected the battery and ac power. Then i held the power button of my laptop down for a while to discharge the static electricity. After that i started up the laptop and had no problem with my usb mouse not working
     
    sean473, Jul 18, 2009
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  9. moral hazard

    moral hazard Notebook Nobel Laureate

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    you didn't discharge the static electricity. You reset the BIOS.
     
    moral hazard, Jul 18, 2009
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  10. eyclai

    eyclai Notebook Enthusiast

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    2 times Crazy.
     
    eyclai, Jul 19, 2009
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  11. moral hazard

    moral hazard Notebook Nobel Laureate

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    what do you mean?

    If you disconnect the AC power, take out the battery and hold the power button down for a while it will reset the BIOS on most notebooks.
     
    moral hazard, Jul 19, 2009
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  12. sean473

    sean473 Notebook Prophet

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    lol i had a problem a few months ago of when my laptop didn't start up. So i called the hp tech and he told me to do this as according to him, it discharged static electricity. Don't know about this BIOS thing.
     
    sean473, Jul 19, 2009
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  13. moral hazard

    moral hazard Notebook Nobel Laureate

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    Well I just tried it on my notebook and I'm wrong, it doesn't reset the BIOS.
    I guess I learned not to believe everything I read on the net.
     
    moral hazard, Jul 19, 2009
    #13