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    Upgraded a computer to an SSD, now DVD Drive not showing

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by Spartan@HIDevolution, Dec 24, 2014.

  1. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    I sold a Samsung 840 PRO for a guy and it ran fine on his DELL laptop. Now after 2 weeks he calls me and tells me that he cannot see the DVD Drive in Computer but when he puts a CD in the drive he can hear it spinning so I don't think I accidentally disconnected his DVD Drive while upgrading, what could be the issue? how to solve it?
     
    Last edited: Jan 20, 2015
    Spartan@HIDevolution, Dec 24, 2014
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  2. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    John Ratsey, Dec 24, 2014
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  3. ajkula66

    ajkula66 Courage and Consequence

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    Is the media drive visible in BIOS?
     
    ajkula66, Dec 24, 2014
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  4. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    This thread doesn't show if the original problem was fixed but I recently had a similar problem after adding another internal drive.

    It was fixed by going into Disk Management and reallocating a drive letter to the optical drive.

    John
     
    John Ratsey, Jan 20, 2015
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  5. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    Thanks for reminding me, it was as simple as you said. when we added the SSD and the HDD, the HDD took the drive D: letter, hence why the DVD Driver disappeared, We simply right clicked on the DVD drive in Disk Management and assigned it a new letter :)
     
    Spartan@HIDevolution, Jan 20, 2015
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