Urgent Help Needed!!!

I am very sorry for the length of this post. I really need your help on this matter. Any suggestion will be greatly appreciated.

I bought the above laptop from Amazon exactly 30 days ago. Today, as I was surfing the web at around 10 pm, I pushed a quick launch touch button to enable the subwoofer. As soon as I touched that touch sensing button, I noticed the light on the button for wireless connection went off. So I tried, in vain, to get the buttons to work, for none of them responded any more. However, although the light on the button for wireless connection was off, the wireless connection was not disabled.

For the next few minutes, I tried to restart my laptop a few times, adjusting the settings each time, and so on, but none worked. So googled this problem and found the suggestion that It might make the buttons work again if I removed the battery and unplugged the power cable, thus resetting the laptop. And that's exactly what I did.

Upon doing that and restarting the computer, I was no longer able to enable wireless connection, by any means. I tried everything. So I had no choice but to resort to system restore, to an earlier period.

After restoring the pc, I could no longer boot into windows. The error message told me that the recovery file was corrupted. There is only one last option left for me, which is system recovery.

After the recovery was completed, everything having been wiped clear off the HDD, I still can't enable wireless connection, and the touch sensing buttons still refused to work.

What can I do?

 

Hmm, drivers, perhaps? Touch-sensitive buttons work like mouse trackpads, maybe? although I can't be sure for the wireless thing..

 

Sometimes there is a setting in the BIOS that enables wifi wireless. Worth a look. Dave

 

Also make sure your laptop doesn't have two wireless switches.

For example on my laptop, it has a physical switch on the side, and a button switch (Fn + F2). Link to pic of similar key board

Both will equally shut it off, and wifi won't work unless both are on.

As far as the buttons are concerned, make sure there's no dimmer or anything for it in the computer, and somebody suggested drivers which could contribute.

 

I have done three system recovers and still no luck. I remember when I first got my computer, the wifi was enabled out of the box. Now, I tried to click the enable button, but it is gray colored and unresponsive.

 

Update bios and EC firmware, what laptop is above? I dont see it.

Which MSI is it?

 

Son of a fxxking . I gave the laptop a hard kick and now it works. Should have done this before I did the recovery. All my is now gone.

Death to msi. Never again, in my life, will I buy that low quality piece of shxt again.

 

You idiot!! You should have never bought the laptop from e bay etc. MSI makes excellent laptops and i would buy one if i had cash. Some idiot sold you this half spoilt laptop there. how dare you critise MSI? I cannot forgive ppl who insult msi

 

that probably means a loose connection somewhere, if your feeling adventurous i think you could try to open ur laptop up and make sure all connections are tight

 

are you serious? MSI does make good computers, but not good enought to call someone an idiot. by the way he got it from Amazon not ebay.

FACT-OF-ELECTRONICS 101: EVERY manufacture makes mistakes once and awhile; get used to it!

 

do u have a physical button for enabling wireless at the side of laptop or from maybe ?, please tell my what type exactly is ur laptop