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    WD Elements RMA

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by roastedpork, Jan 15, 2011.

  1. roastedpork

    roastedpork Notebook Deity

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    I need to RMA this hardrive as the internal sector was corrupted and now after tweaking around It shows up finally but I can't write anything to the drive. I was wondering what the method for RMA is, as this hardrive is still under WD's warranty.
     
    roastedpork, Jan 15, 2011
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  2. SoundOf1HandClapping

    SoundOf1HandClapping Was once a Forge

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    Same as their hard drives. Go to the warranty/RMA section of WD's website, input your serial number, and go through the options.

    You can choose a cross-shipping option, but you'll have a certain amount of time--I forget the exact number--to send them your defective drive, otherwise they charge you.
     
    SoundOf1HandClapping, Jan 15, 2011
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  3. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Call up or email WD for an RMA.
     
    Tsunade_Hime, Jan 15, 2011
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  4. roastedpork

    roastedpork Notebook Deity

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    Yes I have been on the website but am unsure of how the shipping works?
     
    roastedpork, Jan 16, 2011
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  5. SoundOf1HandClapping

    SoundOf1HandClapping Was once a Forge

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    If I remember right, you verify your serial and warranty eligibility. Then you pick what replacement option you want. Then you get your RMA number. If you do advance replacement you have to give them a credit card number.

    After getting the RMA number, you pack the HDD in securely and put the shipping postage (at your own expense, by the way) onto the box. Also have to write the RMA number all over the box, too. After that, send it out.
     
    SoundOf1HandClapping, Jan 16, 2011
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