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    WD External HD Question

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by ajgarcia, Aug 16, 2007.

  1. ajgarcia

    ajgarcia Notebook Enthusiast

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    I bought an external WD 40gb HD about a year and a half ago. I had it almost filled with stuff, but a few days ago my computers stopped reading it. It no longer automatically reads it when I plug it into the USB port. When I go to my computer and try an open it, it says that D Drive needs to be formated. When I hold the HD, I can feel the insides of it going. The external light is also lit up when it is plugged in. I do not want to lose my information on it. How do I get it to work.
     
  2. Lithus

    Lithus NBR Janitor

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    Try a different USB port, or a different computer. If that doesn't work, it's probably the drive corrupt or dying.
     
  3. ajgarcia

    ajgarcia Notebook Enthusiast

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    I tried a few different computers with no luck. How can I get the information off of the hard drive?
     
  4. hydra

    hydra Breaks Laptops

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    It's possible that the drive case interface (IDE to USB) or cable has gone bad. Since you tried the other computers, you may have to try another cable then an spare external case if you have one. Or, bring the drive to a computer shop to pull drive and try to mount as a slave drive in a desktop. If the drive itself is at fault then an expensive data recovery company may be only option.

    For this reason I keep same data on two different drives, i have had the buggers go bad in the past..good luck.

    I forgot to mention the power supply, check its rated output, normally 12 volts at 2 amps but check the brick sticker to be sure. This is easiest to check if you can substitute brick and power whip.
     
  5. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    It could be something like a corrupted partition table. You can try using some recovery software such as this. I think it will let you see if the HDD is repairable but you will have to pay (or find another free utility) to get the table fixed.

    I'm not sure how well these recovery utilities will work through the USB interface. You may need to temporarily mount the HDD in a desktop computer so it is directly on the IDE / SATA interface. The SATA interface is standard for both desktop and notebook HDDs but if the HDD has the IDE / PATA interface you will need an adaptor cable.

    Good luck and don't reformat.

    John
     
  6. hydra

    hydra Breaks Laptops

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    Good find John. I booked marked it in case I ever/never have to use it ;)

    Cheers
     
  7. ajgarcia

    ajgarcia Notebook Enthusiast

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    Thanks John, I will try the software that you linked me to and report back on how it works. Thanks.