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    What do you think is wrong with my replacement screen?

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by kiteman112000, Jul 19, 2020.

  1. kiteman112000

    kiteman112000 Notebook Enthusiast

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    I have a Sager and my screen broke. I ordered a new one from laptopscreen.com and it worked fine for a few days, and then it randomly did this. I don't know what's going on?
     

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    kiteman112000, Jul 19, 2020
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  2. Vaardu

    Vaardu Notebook Evangelist

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    Have you tried reseating the cable?
     
    Vaardu, Jul 20, 2020
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  3. kiteman112000

    kiteman112000 Notebook Enthusiast

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    Well I shut it down, then turned it back on and it was fine. Hasn't come back since. I pressed around where the cable was thinking the same thing, but as I applied some pressure around the area the screen did not flicker or show any signs of a questionable connection. Is this normal for a new screen or should I reach out to the seller and try to get a replacement already? Thanks.
     
    kiteman112000, Jul 20, 2020
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  4. Charles P. Jefferies

    Charles P. Jefferies Lead Moderator Super Moderator

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    How did you determine the original screen broke - it stopped showing a picture?

    (Where I'm going with this is that it's important to determine the graphics card isn't at fault. You might want to run some 3D benchmarks on an external screen to make sure the graphics card is operating as expected.)

    Charles
     
    Charles P. Jefferies, Jul 20, 2020
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    tilleroftheearth likes this.
  5. kiteman112000

    kiteman112000 Notebook Enthusiast

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    Not the video card, it was fine the week without a monitor hooked up to an external. Original screen was dropped and cracked.

    The issue has not come back and it's been on at least 8 hours since then (not consecutive hours of course). Should be OK? I really don't know how to troubleshoot these things
     
    kiteman112000, Jul 21, 2020
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  6. Charles P. Jefferies

    Charles P. Jefferies Lead Moderator Super Moderator

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    It's hard to troubleshoot unless you can reproduce it, true.

    Maybe check the Windows Event Viewer around the time of the problem to see if any software-related items were logged.

    Charles
     
    Charles P. Jefferies, Jul 22, 2020
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