What to do, laptop keeps on shutting down everytime I close the lid

Anywho, i have taken this computer apart numerous times, i know it basically inside and out. I have replaced the screen, keyboard etc... Well this time I went to take the keyboard in and out. When i re-assembled the computer. I turn it back on, and when i shut the lid the computer shuts right off, it will try to start back up but then it will shut off again. It works perfectly find with the lid open?

Its almost like as if I pressed the power button. I opened the computer back up and made sure all the power connections and power buttons were alll properly secured and connected inside the laptop. It has nothing to do with the control panel power options, they are all set to do nothing when lid closes. I even made sure nothing was being pinched? I just dont get it. it doesnt look like anything is pressing against the power button at all. There must be some sort of switch problem? I dont know..

anyways my laptop is a 6 month old, HP Pavillion Dv6 3077ca.

 

Try checking settings of the power profiles.

 

i already did that

 

Have you reinstalled your OS? Sometimes ACPI stuff can get fubar'd. Perhaps try a Linux boot disc and see if the same things happen? Have you run the HP diagnostics?

 

i think it has something to do with the lid sensor, but i have no idea where its located on a HP pavillion dv6 3077.

i know it has nothing to do with the settings. something must have been shorted, or i touched or moved something when i was reassembling the laptop.
i just dont know where or what i did i cant see anything?

 

If Windows thinks it was shut down cleanly every time, check the advanced settings of your power profiles. All of the profiles. I used to have that problem, but it's just hidden deep in the power profile.

 

nothing to do with a profile,,, its like someone hits the power button,,

when it boots back up it tells u windows did not shut down properly,,,,

its gotta be teh switch, becaue it only started doing this wehn i replaced my keyboard.

 

all profiles are set to do nothing,,,

and it doesnt do that, it makes the little ding noise like when u hold the power button to do a manual shut off....
its weird... im 100% sure its the lid sensor, i just dot know where teh heck it is.frig even if there was a way to disable it, that would be awesome

 

If Windows tells you that it wasn't shut down properly, yes, there is something that went wrong with the reassembly. There's something that's causing a short or whatever and it's not like hitting the power switch, it's like unplugging the battery while it's running.

You need to open it back up and double-check everything.

 

i have,,, i went and took it all apart, put it together,,, made sure everything was properly placed, i just wish i could located the lid switch, i checked out the power switch, it looks fine? unless something happend to it,, but it doesnt look like it, i will diassemamble again in a little bit and took anotehr look around when i hae soem motivation, haha eerytime i take it apart, it just makes me soo mad,,, its not hard to take apart at all, ive done it 1000000 times i swear. its just annoying having to do it so much.

this will be my very last HP laptop ill ever buy.

 

Pretty much all notebooks have a lid sensor, and almost all of them will try to sleep or shutdown if you close the lid unless you set it so it won't. This is because with a lid closed, a lot of extra heat gets trapped between the keyboard and the screen, which can destroy your screen. This is why it's generally recommended to never leave your notebook running while closed.

 

that doesnt answer my question.
i know it has one.
i just dont know where the heck it is, or what it would even look like. I know that has to be the culprit of this happening.

i have read the serice guide back to front and it doesnt show me anything.

 

It sounds like it is time... to...... wait for it... reinstall Windows!
yes I know how obvious, and what a pain; but it sounds like something just isn't working right (software) and it seems simply changing the setting isn't fixing it, so it is time to reinstall windows. the screen sensor... is just that, a sensor; that goes to the motherboard, and it sends an electronic signal (it is either "yes" or "no"; "electricity flowing" or "no electricity flowing") whether or not the lid is closed; and it is not tied into the hardware power button.

It is VERY important that you backup ALL data you don't want to lose because re-installing will wipe the drive clean, and then install Windows

 

Oh, sorry, I should have been clearer. My point was that swapping away from HP won't necessarily fix this issue, because other brands are often constructed largely the same, so if you'd done this with any other brand, chances are it may still have happened.

 

it doesnt have anything to do with software at all, it worked perfectly fine,
i think the battery did either fall out, or it was after i reassembled it, i really wish i knew where this li sensor was on these damns laptops.
i have googled it .

is there not any envy or other pavilion v6 or dv7 owners around here,, im sure they are generally in the same spot on all newer models...

im thinking maybe tehre is soemthing blocking it, or somthing got on it,, i just have no idea what to look for, i hear most new lappys use magnetic switches

 

If windows is telling you "you didn't shutdown properly" when booting back up, it obviously means you laptop has crashed when you shut the lid. So if you've set the profile to not shutdown when you close the lid and it crashes, I don't think its the sensor. More than likely you have a bad connection or short when you close the lid, which makes your OS crash. Look at the cable that connections the screen to the base for shorts. This could be a result of the amount of times you've stripped it down.

1. I suggest first turning the sensor on and see what happens

2. Depending on the results, strip it down and check the cables. You could also disconnect the cables and reassemble the laptop and see if it crashes when you open and close the lid.

3. Third, while stripped, try and connect the screen when off the mounts and fiddle the cables to see if it crashes... do this at your own risk... you could also through a meeter on both ends of the cable(s), which would be more safe.

 

One other quick question... when your laptop if open, what happens when you press the standby button or when you tell windows to go to standby. Does it crash or come out of standby properly?

 

when i press the standby button, it works perfectly.

but im thinking something is short, i will try reassebling, and try to determine which wire it could be, im having some weird feeling its most liekly the power button ribbon cable. its looking the shabbiest out of all of them, frig i donno where id even go about geting a cable like that.

this laptop has been nothing but troubles since i got it,,, well the screen breaking that was my own fault,,,, keyboard breaking again my fault, battery falling out and barley stays in there,, im thinking of just taping teh damn thing shut or putting a few pieces of velcro inside to keep it in there and secured better.

its really annoying i cant keep my computer on with being able to close the lid. its bothersome for sure.

 

I know what you mean. I like closing my lid and leaving it powered on. Need it really for when I use it as a media center or want to leave it on. And I've never experienced problems with heat like someone mentioned in an earlier post.

Regarding the ribbon cable. If it's damage isn't on a flexing bit you can fix it with a soldering iron, like you would with any dry joint. However with things like buttons what normally happens is the wire snaps and things will just stop working or turn off and on while its flexing therefore shouldn't short the connection to another circuit and crash. Take a look and see if a wire is exposed, which could course a short to something that would crash. If they are just use some UPVC tape.

Don't forget that any power switch or sensor like the lid switch, is simply a switch, which opens and/or closes a circuit. So I wouldn't expect a crash, unless it hits something like the graphic card.

 

I don't think it is a hardware problem (the lid sensor is just a switch that sends a "open" or "closed" signal to a part of the motherboard), and right now there is no harm in reinstalling Windows from whatever disc you may have (if you don't have one, you can get recovery media from HP for ~$20; and it'll ship fast).

It really does sound like it is a software issue, and it takes all of 30 minutes to do a reinstall (back up all data first!)

 

I've just been through it as well and I can't see one as well. I have an older HP with me that I have pulled apart and the lid switch listed in the manual. As an alternative way for the switch to work, on two ASUS machines, there isn't a physical switch. There is a magnet in the base near the lid and when the lid is closed, the magnet must interact with something in the lid. I haven't pulled the lid apart one these to see what is inside or seen a parts list, so I don't know exactly how it works.

While I think it sounds like a physical problem, it might be a weird interaction with the OS as well. I would try booting a Linux Live CD (better is to put it on a USB stick) and see what happens when you close the lid with that. An important part of that test is so you can say that it happens with multiple OSes

 

Yes, I think the power profiles are error or maybe battery. Laptop must also do monthly laptop maintenance. Usualy, New laptop is one year warranty. that english is not your first language.

 

?? Explain.....

 

i have no experience with linux whatsoever. so i would have no clue about going about this test at all.

I have taken the compuer apart again and made sure all of the ribbons were put back correctly and its still doing this i just dont understand why, its really starting to become annoying.

what is the turn around rate of an HP laptop being sent away , does anyone know if soemthing like this would be covered in a one year warenty?

would I be without a computer for a long time? i bought it at staples orginally.
would I just bring it to them and they would see what they could do? or do I have to contact HP and tell them whats wrong with it, and they deal with it?

 

Did you try disconnecting all cables to the LCD and opening and closing the lid?

 

yes,, there is only two cables,, one for the wifi, and one for the monitor, i unplugged just the monitor one and reconnected it,,,

 

I probably should have been more clear. What I mean is, you can troubleshoot what component might be coursing the problem by disconnecting it and opening and closing the lid. If it doesn't crash then you know where the problem is. If it still crashes, you know to look somewhere else.

 

Trying Linux on it is very very easy, you don't even have to install anything at all; and it is all free and legal to use (and nothing on your system will change by trying linux). all you do is download (from here - Download | Ubuntu-), then burn the disc image to a CD (or a DVD if thats all you have lying around), then reboot your computer with the disc in the disc drive (you have to change one bios option to allow "boot from CD/DVD" to be first), let the disc load up, click "Try Ubuntu" once it asks you (don't click "Install Ubuntu"), let it load up the Ubuntu desktop and then close the lid and reopen it and see what happens.

 

hmmm the screen is still shutting off with that linux idea as well.

sooo next step, once i find some extra time. is to take it apart against, and do some trial and error with the cables while closeing the lid, to pin point where the problem is...... ever lame.

hahah its times like this i really wish i spent the extra hundred bucks and got the protection stuff for it, so they would just swap the computer out lol...

at least ill know that for next time, becuase u never ever know what will happen with a computer. with my luck something hppens with them in less than 6 months espeically with 2 toddlers around

 

HPs are quick with their warranty repairs. Most can be done in 3-4 business days. Make sure you back up your data beforehand.

 

where do i bring the laptop to be repaired? its still under the standard warenty.
should i bring the laptop and reciept to Staples where i purchased it? would i be expected to pay money or anything? or do the take care of everything? or how does it work? how do i get the laptop to them?

 

The manual for HP Pavillion Dv6 ia at http://h10032.www1.hp.com/ctg/Manual/c01859609.pdf

Take a look at page 2-9

 

ok weird as it sounds,,, i think the problem is keyboard related. the ribbon looks a little damaged, after fiddling with the ribbon cable,, the screen shutting making the computer shut down is solved.... now that, that problem is solved, now it seems like my w and ctrl keys are not working properly.

 

take a look at page 2-9 its the index... wrong computer tho... I have the service manual for the newer dv6s i think that is last years dv6 model. the one i have looks similar to the new envys