Won't detect HDD

I tried to install a new Seagate 7200.4 into my dv9500 and install XP home that I've had for a few years, it didn't recognixe my HDD. It's been a long time since I dealt with XP, what did I do wrong this time?

 

You need SATA drivers to first install a driver for the HDD so it is detected by XP Setup, because it does not have native support for SATA controllers.

You can either slipstream the SATA drivers into a XP install disc, or use an external FDD to install the SATA drivers. Searching the forum will help you get more info on this.

 

Their is one of two problems it can be:

1) Take the harddrive out and set the jumper on your harddrive to SATA 150 Mode. If the system still does not see the harddrive, proceed to the second part

2) The system is no detecting your harddrive because you need to install SATA drivers.
Put the old harddrive back in your laptop.
Go to HP's website and go to the download section.
You need to download the SATA drivers for your harddrive.
You need to install them on a bootable floppy drive.
Please note the only floppy drives you can use are ones manufactured by TEAC, MITSUMI, and SmartDisc. These are the only brands which manufacture Microsoft XP certified floppy drives.
When you go to install XP, you need to insert the floppy disc, than press F6 when the system tells you to.
Than later on in the installation it will prompt you to load the files from the floppy drive.
When the driver is loaded your system will see your harddrive.

If you install Vista, you will not have to do step 2 because Vista comes with all sata drivers.

K-TRON

 

No jumpers came with the HDD, I'll stop by a Radio Shack and get some if they are the same as used on the HDD and try that.

 

It's a very small jumper on those seagate drives, so you can't get a normal sized jumper. Are you sure there isn't one on the harddrive? Or did you buy it used?

 

I am pretty sure that all seagates ship with a small jumper on them.

Here is an image of the 500GB drive you have
I highlighted where the jumper is.


K-TRON

 

SATA 3.0 drives do not need a jumper when used in a SATA 150 system, skip that step. The only reason a compatibility jumper exists is if you plan to RAID two disks and one is SATA 150 and the other is SATA 3.0, and the controller supports SATA 3.0, you will have serious problems if you don't put a jumper on the SATA 3.0 drive. Skip that step entirely.

K-Tron's step 2 is correct that you need AHCI drivers, though I would personally get the drivers from Intel's website and slipstream them into your XP disc with nLite. I have had little luck with USB floppy drives, XP F6 drivers, and the P965M chipset. The installation loses the floppy halfway through and can't see your hard drive any more as a result. The other option is to change the BIOS from SATA/AHCI/RAID mode to ATA mode.

 

Some systems only support SATA 150 drives. If you try to install a SATA 300 drive into a system which only supports SATA150, the harddrive will not power up. It is necessary to flip the jumper in this case, so that the drive can power up.

I had this problem with the replacement board for my Clevo D900K. I had to flash the Hitachi firmware and set it to run in SATA 150 mode.

K-TRON

 

Not that I don't trust you, but could I see some documentation on this? Everything I have ever read contradicts this.

 

There are a handful of VIA chipsets that have issues recognising SATA-300 drives. Their model nos. are probably listed in wikipedia's "SATA" article.

 

There aren't any jumpers on either drive, they are both fresh out of the static bag from newegg. I do know the system only supports 1.5 since I asked HP and receieved that rely.

I'm jumperless in any case...

 

I have had the same issue as K-TRON and the fix was ofcourse to put on the jumper so the HDD sets to SATA150.

Documented or not, i don't care what the documents said, aslong as it fixes the problem!

 

You can ask Gophn about it, we know its a problem with revision 4.x boards for the Clevo D900K and the revision 4.x and 5.x boards for the D900T chassis.
It may also be a problem for other systems as well.

A few months ago we didnt know this. We recommended WD and Hitachi drives to people with the D900T/K chassis. I recommended someone to get 7K320's and they didnt work in his system, so he returned them for western digital drives. He also had problems and couldnt get them to work. Finally he tried the seagate 7200.3 drives. They did not power up and work until he flipped the jumper to SATA 150 mode. Seagate was and is the only manufacturer who still uses jumpers, so it finally worked.

At first I had two SATA 300 drives in my laptop, the 7K320's. I never had a problem with them on my revision 5.2 board. The drives also worked on my revision 5.1 board. The drives did not power up on the revision 4.1 and 4.2 boards I had. Because of this, I can confirm that certain systems only support SATA 150 drives.

Here is a link I made to solve the problem:
http://forum.notebookreview.com/showthread.php?t=347779

K-TRON

 

Understands, Michel.K, sometimes it just is what it is. Those do look like a smaller size than normally I have seen, now where to get them just so at least I'm seeting the drive properly before scratching my head how to use vLite.

 

The DV9500 is based on the Santa-Rosa platform, has the ICH8 mobile controller and it does support SATA2 or SATA-300 HDDs.

Its just a driver issue, nothing much.

And these are the VIA chipsets I was talking about....Dunno if the D900K/T has one of 'em, but I guess VIA and SiS chipsets don't really like SATA2.

 

Wasn't reffering to you and your problem, i was just telling hep that even if it doesn't say it in the documents, it can be that problem anyways

Your problem seems to be drivers.

 

I realized that, NP

 

HP support said no only 1.5 according to my model and s/n I guess I shouldn't be surprised somehow..