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    Would you sell a brand new FHD monitor for just 1 dead pixel?

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by Gremo, Apr 22, 2012.

  1. Gremo

    Gremo Notebook Geek

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    Five days ago i've bought a Philips 247ELPH, a 24-inch fullHD monitor. Its panel should be TN (i think) but its quality is really impressive, so view angles and colors, a way better than Samsung/LG. It seems an IPS with a 2ms g2g response time.

    Anyway, I really like it, but after cleaning it from dust i've noticed a dead pixel, in the right lower corner of the screen. It might be a subpixel because it's red on a white background.

    I can't stop looking at it. I't annoying because most of the time (80% time spent in front of it) i use an IDE for programming and text is on a light background and i can clearly see this little annoying red pixel. I always look at it. I can't stop looking at it.

    What would you do? It's just me? I'm just going crazy?

    Solution 1: ignore the subpixel. I can't.
    Solution 2: return to the physical shop. I can't, because i live 1 thousand miles away from home, where i bought it.
    Solution 3: sell at a very low price. Say 40% of original price?
    Solution 4: Pick up an hummer, gently destroying surrounded pixel and then send back the monitor as a faulty one (use guarantee).

    Any other solution is much appreciated. For English speakers: sorry for my not so elegant English.

    [​IMG]
     
  2. Mastershroom

    Mastershroom wat

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    Does warranty not cover dead or stuck pixels? It's a long shot, given that most require at least 10 bad pixels to allow an RMA, but you might as well ask.
     
  3. Meaker@Sager

    Meaker@Sager Company Representative

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    Talk to your retailer, solution 4 is not a good one and you can see if you can send it back for another.
     
  4. HopelesslyFaithful

    HopelesslyFaithful Notebook Virtuoso

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    have you tried gentle massaging it with your finger to see if it returns to normal?
     
  5. katalin_2003

    katalin_2003 NBR Spectre Super Moderator

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    There are a few ways of repairing/recovering stuck pixels around the net, I'd say give them a try first.
     
  6. HopelesslyFaithful

    HopelesslyFaithful Notebook Virtuoso

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    got any methods off your head to try? I am always all ears for these things.
     
  7. w3ak3stl1nk

    w3ak3stl1nk Notebook Consultant

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  8. nissangtr786

    nissangtr786 Notebook Deity

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  9. H.A.L. 9000

    H.A.L. 9000 Occam's Chainsaw

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    What has been seen cannot be unseen... I HATE dead/stuck pixels. Thank God I haven't had any on anything yet.

    I would say take it back, or get them to exchange it. Haggle with them, it may work.
     
  10. Syberia

    Syberia Notebook Deity

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    Return it. The product was advertised to have 1,920 by 1,080 working pixels. If it does not, then it is faulty. When consumers "settle," it tells manufacturers that they can continue to release subpar/defective products without it impacting their bottom line.
     
  11. hawk1410

    hawk1410 Bird of Prey

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    Monitor manufacturers don't usually consider a single dead pixel monitor as defected, most of the time there need to be 5 or more dead pixels for them to send you a new one under their warranty.

    OP, same thing happened to my LG IPS. About a month into use i got a random stuck pixel. Used to irritate me a lot originally but i got used to it in a month or so. And now it hardly even bothers me.
     
  12. H.A.L. 9000

    H.A.L. 9000 Occam's Chainsaw

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    On an IPS monitor that would be a BIG NO, for me at least. IPS is more expensive and is meant to be a premium product. I would not deal with a dead pixel on an IPS panel.
     
  13. HopelesslyFaithful

    HopelesslyFaithful Notebook Virtuoso

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    Even IPS panels have a 5-15 pixel warranty deal. Depends on the brand. I have seen some warranties require 10-15 dead/stuck pixels...thats a ridiculous amount because if thats in a cluster its a whole chuck missing.
     
  14. yknyong1

    yknyong1 Radiance with Radeon

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    Please return it to give the manufacturer a chance to know this is happening.
     
  15. Gremo

    Gremo Notebook Geek

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    Hello everyone.

    I've sadly sold the monitor, loosing about 35% of its original value. As i said, i can't return it to the shop as it's too far away where i actually live.

    Thanks everyone for helping. I'll go for an IPS now, thinking about LG IPS235P-BN or Philips 239C4QHSB/00.
     
  16. awakeN

    awakeN Notebook Deity

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    Are dead pixels actually fixable? Or it is a complete loss?
     
  17. Gremo

    Gremo Notebook Geek

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    I think that it's not possible to fix dead pixel. For subpixel may, i didn't worked for me by the way. :(
     
  18. H.A.L. 9000

    H.A.L. 9000 Occam's Chainsaw

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    See, that's why when buying a monitor you need to go with a big name. Dell, for instance, lets you return the monitor within 21 days of invoice for any reason.