Five days ago i've bought a Philips 247ELPH, a 24-inch fullHD monitor. Its panel should be TN (i think) but its quality is really impressive, so view angles and colors, a way better than Samsung/LG. It seems an IPS with a 2ms g2g response time.
Anyway, I really like it, but after cleaning it from dust i've noticed a dead pixel, in the right lower corner of the screen. It might be a subpixel because it's red on a white background.
I can't stop looking at it. I't annoying because most of the time (80% time spent in front of it) i use an IDE for programming and text is on a light background and i can clearly see this little annoying red pixel. I always look at it. I can't stop looking at it.
What would you do? It's just me? I'm just going crazy?
Solution 1: ignore the subpixel. I can't.
Solution 2: return to the physical shop. I can't, because i live 1 thousand miles away from home, where i bought it.
Solution 3: sell at a very low price. Say 40% of original price?
Solution 4: Pick up an hummer, gently destroying surrounded pixel and then send back the monitor as a faulty one (use guarantee).
Any other solution is much appreciated. For English speakers: sorry for my not so elegant English.
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Does warranty not cover dead or stuck pixels? It's a long shot, given that most require at least 10 bad pixels to allow an RMA, but you might as well ask.
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Meaker@Sager Company Representative
Talk to your retailer, solution 4 is not a good one and you can see if you can send it back for another.
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HopelesslyFaithful Notebook Virtuoso
have you tried gentle massaging it with your finger to see if it returns to normal?
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katalin_2003 NBR Spectre Super Moderator
There are a few ways of repairing/recovering stuck pixels around the net, I'd say give them a try first.
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HopelesslyFaithful Notebook Virtuoso
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Fix your LCD's dead pixels
you can try that -
I remember using jscreen to fix mine. It always worked.
This is a different version:
Fullscreen Dead Pixel Fixer [720p] - YouTube
This version I used I can't find a longer version but I am sure there is one out there:
Jscreen Fix - YouTube -
H.A.L. 9000 Occam's Chainsaw
What has been seen cannot be unseen... I HATE dead/stuck pixels. Thank God I haven't had any on anything yet.
I would say take it back, or get them to exchange it. Haggle with them, it may work. -
Return it. The product was advertised to have 1,920 by 1,080 working pixels. If it does not, then it is faulty. When consumers "settle," it tells manufacturers that they can continue to release subpar/defective products without it impacting their bottom line.
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OP, same thing happened to my LG IPS. About a month into use i got a random stuck pixel. Used to irritate me a lot originally but i got used to it in a month or so. And now it hardly even bothers me. -
H.A.L. 9000 Occam's Chainsaw
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HopelesslyFaithful Notebook Virtuoso
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Please return it to give the manufacturer a chance to know this is happening.
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Hello everyone.
I've sadly sold the monitor, loosing about 35% of its original value. As i said, i can't return it to the shop as it's too far away where i actually live.
Thanks everyone for helping. I'll go for an IPS now, thinking about LG IPS235P-BN or Philips 239C4QHSB/00. -
Are dead pixels actually fixable? Or it is a complete loss?
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H.A.L. 9000 Occam's Chainsaw
Would you sell a brand new FHD monitor for just 1 dead pixel?
Discussion in 'Hardware Components and Aftermarket Upgrades' started by Gremo, Apr 22, 2012.